We have been to this Captain Ds many times, as it is really the only fast food fish restaurant in Lenoir City. While the food is hit and miss, the service is very slow, particularly from the time you place the order to when it is received. This makes very little sense with a cashier who is not terribly busy and who could retrieve the order, and 4-5 people in the cooking area. Today, we were the first couple in line, and we placed an order for two of the $4.99 specials-- the trio and the Nashville Fish & Shrimp. It took 12 minutes for them to prepare our 2 plates, and another 4 minutes for someone to notice the food was sitting, ready, at the front, then to text us that the food was ready. This was while 2 of the employees in the cooking area were standing around talking while two were preparing the next patron's order. The food was ok, but the Nashville Fish and Shrimp was disappointing, with one tiny piece of very heavily, oversalted fish and tiny, but good, popcorn shrimp. The hush puppies were excellent, and the Trio was pretty good. Unfortunately, the most striking thing about this Captain D's location is the generally ambivalent attitude of the workers to peoples' orders once placed. It's a big disappointment, especially considering that other locations in the metro area are better. If there were another decent alternative for fish in the immediate vicinity, this would be our last visit to this Captain D's.
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