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All reviewsthe club loungedublin airportthe holiday innfree shuttlenext morningshuttle servicebar foodan early flightmini bartouzai restaurantrental cargood nights sleepstayed here for one nightcity centrehotel bareditnorthwoods
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128 - 133 of 1,961 reviews
Reviewed 5 March 2018

I have stayed in this hotel now for the last 5 weeks back and forth from the Uk, i used to stay in the centre of Dublin but wanted something different, i am so grateful i choose to stay at the Crown Plaza Northwood. I will start with Olga who always meets and greets me when i arrive, with a big smile and will go that extra mile to make sure my stay is always a pleasure, she is always ever so helpful and willing to help no matter what, as are all the front desk, ever so polite and helpful....
Now onto Colin in the restaurant, well what a joy to see such a happy face no matter what kind of day the restaurant is having, again he and his team are always so helpful and will always make sure you are happy with the food, and it is very good i must say!!!
Well done Chef, we have only met a few times but you do a great omelette :0)......

So this week was a little different to my prior visits to the fab hotel, as my flights were cancelled due to the snow and storm which meant i had to stay the weekend, no big deal as i was due back monday anyway but it was so interesting how the hotel coped with what they were up against...

So in come the Beast from the East and the Big Freeze, praises to the staff, Never did they crumble under the pressure of cancellation's or bookings.
I do hope the management read these reviews and take onboard what the shop floor do and those extra miles that are performed on a daily basis, this is there job i hear you say, well yes maybe but there is customer service ? and then there is the Crowne Plaza Northwood customer service, i would more than happily continue to book my future stays in Ireland here at this hotel.......

Well done team !!
And thankyou

Mr Chris Mills

Room Tip: Exec King Club Lounge Access
  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

I’m an IHG member and always prefer to visit to IHG hotels. I’ve been to Crowne Plaza - Dublin Airport and the service was really wonderful. Staff is really good and most importantly “SHAJI” a great human being and has ensured excellent hospitality during my visit. He has taken a very good care of me and kudos to him.

Stayed: February 2018, travelled on business
2  Thank Pavan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Went here over storm Emma and have to say it was a great time. We had food in the bar and drinks also, although the hotel was very busy we had the pleasure of being serve by Tommy who kept our spirits high during the storm. Would visit here again in a heartbeat

Stayed: March 2018, travelled with friends
1  Thank Ciara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

Had a great meal in the bar on Saturday last week in the cinebar. Tommy was exceptional in his service and is a very lively character. Great atmosphere in this hotel. Would definitely recommend to a friend.

Stayed: March 2018, travelled as a couple
Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Stayed for two further nights in this hotel and to be honest pleasantly surprised. First off if you get to meet a brilliant genuine person on reception called Elisabeth (Beth) you have just been blessed this lady is nothing short of fantastic from me Beth personally a thousand thank you. The staff are genuinely helpful friendly and just go the extra mile, prices are very reasonable so really impressed food is great and considering they had no deliveries due to the weather fantastic all round effort will stay again in my next trip

Stayed: March 2018, travelled on business
1  Thank MarkCosgrove62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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