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“Nice room and great breakfast!”

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Crowne Plaza Hotel Dublin Airport
Ranked #1 of 2 Hotels in Santry
Certificate of Excellence
Reviewed 15 October 2012

Stayed one night before flying back to Canada after another great trip to Ireland, North and South.
Reception was friendly and professional after a pleasant shuttle bus from the airport - we had our bus drop us at the airport to access the shuttle rather than take a taxi from downtown.
Had lunch in the bar while waiting for our room - food and service excellent and not over-priced. Room very clean and comfortable.
We always seem to get good service where-ever we stay. This may be a reflection on our treatment of the hotel staff as much as their natural demeanor. You do usually get back what you dish out!!

  • Stayed: September 2012, travelled as a couple
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1  Thank GentlemanJimOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 2 November 2012

Dear Guest,

Many thanks for reviewing our hotel!

It was great to hear such positive feedback on so many aspects of our hotel and Team !

I have passed on your feedback to the Team here, naturally they were delighted.

We look forward to welcoming you back to the Crowne Plaza Dublin-Northwood soon.

Kind regards,

Pius Furlong
General Manager.

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1,334 - 1,338 of 1,784 reviews

Reviewed 14 October 2012 via mobile

My boyfriend surprised me with a say here in the Harmony suite for my birthday. The suite was amazing! Had everything you would expect and more. Loved the massage chair and jacuzzi tub. We ate in the restaurant and it was easily in the top 3 meals I've ever had. I would really recommend the lamb! Very fairly priced too. Dagmara our waitress was the best I have come across. It emerged that my boyfriend proposed while staying in the room! The hotel were amazing! I never suspected a thing and they made sure to keep everything a surprise. They even kept the fact that the room was a suite a secret. The manager also gave us champagne when he heard our happy news! Julia, Beth and another girl (name escapes me) were fabulous! They really helped make everything special. I would highly highly recommend this hotel. Crowne Plazas are always amazing.

  • Stayed: October 2012
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1  Thank spankygem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 2 November 2012

Dear Guest,

Many thanks for reviewing our hotel!

It was absolutely fantastic to hear such positive feedback on so many aspects of our hotel and Team !

I have passed on your feedback to the Team here, in particular those that you mention in your review, naturally they were delighted.

We look forward to welcoming you back to the Crowne Plaza Dublin-Northwood soon.

Kind regards,

Pius Furlong
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2012

We decided to stay at the Crowne Plaza Hotel for one night as we had a flight home early the next morning. Arriving at the hotel around 1 pm we were informed that rooms were not yet available for check in (obviously a busy weekend with the Donegal/Mayo football match). We were able to label and store our luggage at reception while we drove to the airport to return our hire car. We were handed a rather poor map of where to find the "regular" hotel shuttle bus to return from the airport.
At the airport it was disappointing to have to wait well over an hour in the cold (pick up was quite some distance from the terminals) for the hotel's courtesy bus in order to return to the hotel. All the while we watched buses from other hotels pull up and depart.
Otherwise, the hotel staff were pleasant enough, and we were happy with our room. The room was spotless, the bed very comfortable and it was convenient to have internet access actually in the room, rather than just public areas. Loved the gorgeous fish in the lobby!
We found food and drinks at the bar restaurant to be quite expensive (over 13 Euros for a chicken burger), with limited choices on the food menu.
Departure on the 6 am courtesy bus was fine, and we were dropped right outside the terminal.
We would stay here again, mainly because it is so convenient to the airport, but next time would check out alternative places to spend the evening.

  • Stayed: September 2012, travelled as a couple
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Thank Kartigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 15 October 2012

Dear Guest,
Thank you for your review of our hotel and indeed for your constructive feedback, which I can assure you has been taken for review.
I have communicated your positive feedback to the Team here!
We look forward to welcoming you back to the Crowne Plaza Dublin-Northwood soon.
Sincerely,
Pius Furlong.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2012

Let me start with stating that I am a regular guest in this hotel.

Although the hotel is near the airport, the environment around it is green thanks to a park and several new appartment buildings. noise is thus not a factor.

I have never had to wait for my room, and although most reception staff is not Irish, they are very friendly, speak several languages and are well trained.

Breakfast is typical Anglosaxon, served buffet style. there is an exellent array hot dishes, including very good sausages and black and white pudding. Omelettes and pancackes can be ordered.
Orange juice is unfortunately not fresh.

The rooms are standard sized and come with all amenities, and the windows can he opened. A real plus in my opinion.
Houskeeping always do a fine job.
Another plus is the fact that internet is free and available in-room.

The downstaire hotel Pub serves standard pub food with some Asian dishes thrown in for a decent price. I do recommend the Singapore Noodles...

Points to improve:
# no fresh juices during breakfast
# no spa pool or sauna. The fitness facilities are basic.

All in all is this hotel a very sound choice for the business traveller. do remember that Dublin city center is a long bus ride away.

  • Stayed: October 2012, travelled on business
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1  Thank flightcrewreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 15 October 2012

Dear Guest,
Firstly, many thanks for your regular custom which I can assure you is very much valued and appreciated.!
Many thanks also for taking the time to review our hotel and indeed complimenting us on so many aspects of your experience with us.
I have communicated your positive feedback to the Team here!
We look forward to welcoming you back to the Crowne Plaza Dublin-Northwood soon.
Sincerely,
Pius Furlong.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2012

We keep staying here every year because it is handy to the relatives and the airport and we know the area. This time we upgraded to a Club room on the fourth floor. The Club Lounge is useless on the weekends as they don't serve either breakfast or hors d'oeuvres then. We did have the breakfast buffet in the regular restaurant. At E11 for continental or E16 for full breakfast, it would have been pretty pricey if it wasn't offered as an alternative to the Lounge and the staff aren't too swift at refreshing the buffet. The rooms are still small on the fourth floor, with way too much useless furniture in them. No drawer space to speak of, two thin scratchy towels, cheap duvet and pillows. Smokers are allowed right in front of the open doors into the hotel. Now with airport renovations the free shuttle bus drops you off at a considerable distance from the terminal entrance. Bottom line, we may be looking for another alternative for next year's visit!

Room Tip: Don't expect the Club level to be much different from the other rooms.
See more room tips
  • Stayed: October 2012, travelled as a couple
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Thank t42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 15 October 2012

Dear Guest,
Many thanks also for taking the time to review our hotel and indeed many thanks also for your regular custom which I can assure you is very much appreciated.
We would genuinely value your repeat custom in the future and on this basis perhaps you would contact me directly upon your return so that I can personally assure that your experience is as we are accustomed to delivering.
We look forward to welcoming you back to the Crowne Plaza Dublin-Northwood soon.
Sincerely,
Pius Furlong.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Dublin Airport

Address: Northwood Park, Dublin 9, Santry 0000, Ireland (Formerly Crowne Plaza Northwood)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Santry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Santry
Price Range: €87 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Dublin Airport 4*
Number of rooms: 204
Official Description (provided by the hotel):
Located in the mature 85 acre woodlands of Northwood Park, minutes from Dublin Airport with our complimentary airport shuttle and a short distance to Dublin City Centre; the award winning Crowne Plaza Dublin Northwood provides the peaceful atmosphere for business and leisure guests to unwind, yet still have all the required business facilities at your fingertips! Conveniently located minutes away from GAA ground Croke Park, as well as nearby Guinness Brewery, Trinity College and International Financial Services Centre (IFSC), Crowne Plaza Dublin Northwood is the ideal location for all your accommodation needs without the busy city centre location. Our warm contemporary event space has the magnificent Redwood Suite for up to 1000 guests and an additional 22 meeting rooms many with wonderful views of Northwood Park. With a passionate team and an impeccable service culture; we ensure that our guests enjoy a truly authentic yet unique experience at Crowne Plaza Dublin Northwood. The design and décor of our 204 guestrooms and Suites is of the highest standard and guarantees you a relaxing stay. Air-conditioning, 24-hour room service, free in-room high speed internet access, pay movies and music on demand as well as wireless internet throughout are just a selection of what you can expect when you choose to spend a night with us. ... more   less 
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Also Known As:
Crowne Plaza Dublin
Dublin Crowne Plaza
Crowne Plaza Hotel Dublin Airport Santry, County Dublin

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