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“Wont be back”

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Crowne Plaza Hotel Dublin Airport
Ranked #1 of 2 Hotels in Santry
Certificate of Excellence
Reviewed 29 February 2012

I booked this hotel on their website as i was attending a function there. I booked a king room for 2 people, & the price was €97 in total ncluding breakfast, so i continued. When i printed off my confirmation there was a extra charge of €15 added for another person. I though i had clicked something by mistake so i went back threw the booking again and the same thing happened again. When i arrived to check in i explained this to the reception & they said thats the way the website is, take it or leave it!!! I thought ok its only €15 & i dont want this hassle, so i left it. The bed was extremely uncomforable & the hitting system started banging at 3am!!
We had dinner in the bar. Rip off prices, €18 for a steak sandwitch that a burgar in mc donalds was thicker & 5 chips. Breakfast was not wow as all the pastrys & bread were not fresh.
We Definitely wont be staying here again.

  • Stayed: February 2012, travelled as a couple
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1  Thank lynzeebabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 9 March 2012

Thank you for taking the time to review our hotel.

I would very much like that you would afford me the opportunity to make this right.

Perhaps at your earliest convenience, you would be as kind as to contact me directly on pfurlong@crowneplazadublin.ie

Kind Regards,
Pius
General Manager.

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1,429 - 1,433 of 1,787 reviews

Reviewed 26 February 2012

I was attending a function there and firstly need to say that the function room /area is top notch, the food was great and the service excellent.

The location, while handy for the airport and Dublin is very built up with literally hundreds or apartment blocks and office blocks around. There is a park across the road from the hotel but it's hard to get away from the fact that it's on something akin to an industrial estate. Having said that you come here for great functions, on business or en route to the airport and it's a great choice for either.

The rooms were well maintained and I liked the style which was modern with black surrounds and wood.

The breakfast the next morning was buffet style and plentiful. The potatoes cooked with onions were gorgeous and overall it was in my top 2 or 3 hotel breakfasts, and I've done a lot of breakfast as part of travelling for my job!

Recommended.

  • Stayed: February 2012
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Thank MamDadandkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 29 February 2012

Dear Guest,

Many thanks for your review!

Delighted to hear that you had such a great experience with us, it is always great to hear such positive feedback.

We look forward to welcoming you back to the Crowne Plaza Dublin-Northwood.

Kind regards,
Pius Furlong
General Manager.

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Reviewed 21 February 2012

I have attended meetings/conferences in this hotel and the facilties were always excellent but this was a social stay. Check-in was very attentative. Even though we were attending a social function elsewhere there was still a good atmosphere around the lobby at 2 a.m. when we returned. A quite room was requested and this is what we got. The bedroom had a relaxing decor and was very clean. The bathroom was great as it had a very decent size seperate shower (not quite a wet room) and bath. It also had good environmental controls as the window needs to be kept shut unless you like the sound of early morning flights to wake you up. Good choice at breakfast and for those that need to have a constant coffee/tea intake there is the option of takeways. Will return again in the future.

  • Stayed: February 2012, travelled as a couple
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Thank Zita48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 29 February 2012

Dear Guest,

Many thanks for your review!

Delighted to hear that you had such a great experience with us, it is always great to hear such positive feedback.

We look forward to welcoming you back to the Crowne Plaza Dublin-Northwood.

Kind regards,
Pius Furlong
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2012

The hotel was lovely - room was excellent, large well equipped.Lunch Bar food was very nice and staff were so helpful. Lovely park just opposite to go for a walk. Really well located close to everything.Attended a function at the hotel the night we stayed - function room & food was just wonderful. Buffet Breakfast was very good.

  • Stayed: February 2012, travelled as a couple
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Thank Jacinta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

The hotel is clean and comfortable. It has an excellent shuttle service to and from the airport.

So pleased to see that the management have responded to our previous comments regarding the menus, these are much improved.

  • Stayed: February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius F, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 20 February 2012

Dear Guest,
Many thanks for your review!
I look forward to welcoming you back to the Crowne Plaza Dublin-Northwood.
Kind regards,
Pius Furlong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Dublin Airport

Address: Northwood Park, Dublin 9, Santry 0000, Ireland (Formerly Crowne Plaza Northwood)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Santry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Santry
Price Range: €87 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Dublin Airport 4*
Number of rooms: 204
Official Description (provided by the hotel):
Located in the mature 85 acre woodlands of Northwood Park, minutes from Dublin Airport with our complimentary airport shuttle and a short distance to Dublin City Centre; the award winning Crowne Plaza Dublin Northwood provides the peaceful atmosphere for business and leisure guests to unwind, yet still have all the required business facilities at your fingertips! Conveniently located minutes away from GAA ground Croke Park, as well as nearby Guinness Brewery, Trinity College and International Financial Services Centre (IFSC), Crowne Plaza Dublin Northwood is the ideal location for all your accommodation needs without the busy city centre location. Our warm contemporary event space has the magnificent Redwood Suite for up to 1000 guests and an additional 22 meeting rooms many with wonderful views of Northwood Park. With a passionate team and an impeccable service culture; we ensure that our guests enjoy a truly authentic yet unique experience at Crowne Plaza Dublin Northwood. The design and décor of our 204 guestrooms and Suites is of the highest standard and guarantees you a relaxing stay. Air-conditioning, 24-hour room service, free in-room high speed internet access, pay movies and music on demand as well as wireless internet throughout are just a selection of what you can expect when you choose to spend a night with us. ... more   less 
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Also Known As:
Crowne Plaza Dublin
Dublin Crowne Plaza
Crowne Plaza Hotel Dublin Airport Santry, County Dublin

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