We toured Ireland by car staying in 4* & 3* hotels, guest houses, B&B's and pubs. The was the worst hotel on our tour. We stayed 3 nights and were allocated a room at the rear of the hotel (213?) which overlooked an over ground car park and derelict buildings. The upside was that we had 2 quiet nights sleep. The room was clean, comfortable bed and dated furniture. Saturday night was awful. There was somekind of party going on in function rooms below us until 01.00am. At times we thought our bed was in the middle of the dance floor and then we had an hour or so of door banging and people from the party going from room to room. Awful. Your either a hotel or a function centre you can't be both. Every morning we went down to breakfast we met a restaurant with tables loaded with dirty dishes. There were always 3 or 4 waitresses hiding behind the bakery counter but only one ever seemed to do any work. Every hotel, B&B or even pub that I have ever stayed in always clears away dishes from tables as they are used not just leave them to pile up and then not clear them for some time afterwards. Finally on checkout 'extras' which I had not incurred were added to my bill. The duty manager removed them and apologised. Later that day I received a ping from...We toured Ireland by car staying in 4* & 3* hotels, guest houses, B&B's and pubs.
The was the worst hotel on our tour.
We stayed 3 nights and were allocated a room at the rear of the hotel (213?) which overlooked an over ground car park and derelict buildings. The upside was that we had 2 quiet nights sleep. The room was clean, comfortable bed and dated furniture.
Saturday night was awful. There was somekind of party going on in function rooms below us until 01.00am. At times we thought our bed was in the middle of the dance floor and then we had an hour or so of door banging and people from the party going from room to room. Awful. Your either a hotel or a function centre you can't be both.
Every morning we went down to breakfast we met a restaurant with tables loaded with dirty dishes. There were always 3 or 4 waitresses hiding behind the bakery counter but only one ever seemed to do any work. Every hotel, B&B or even pub that I have ever stayed in always clears away dishes from tables as they are used not just leave them to pile up and then not clear them for some time afterwards.
Finally on checkout 'extras' which I had not incurred were added to my bill. The duty manager removed them and apologised. Later that day I received a ping from my credit card company to say that an unauthorised charge had been made to my card by Bracken Court Hotel immediately this was followed by an email from Bracken Court attaching my invoice and the 'extras' I had not incurred. I threw an email back to Bracken Court and the duty manager immediately responded with a further apology that a member of staff had misunderstood his instructions and the unauthorised credit card charge had been cancelled.
Would I recommend Bracken Court? No Will I be returning? NoMore