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Reviews (472)
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Traveller rating
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All reviews sister hotel both nights night stay staff were excellent food was lovely an upgrade santa experience reception staff bar menu wonderful hotel our room was spacious top class first class porridge couldn't do enough wedding reception jacksons
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9 - 14 of 472 reviews
Reviewed 11 May 2022 via mobile

Beautiful hotel, best value, homely atmosphere. Food was very reasonable throughout our stay and so tasty. Staff are so helpful and friendly, Caroline in Reception and Jeet in the bar, just to mention two. Bedrooms are very comfortable, could be a little updated but otherwise no issues. Bedrooms at the front of the hotel can be noisy with deliveries and morning traffic so maybe requesting one to the back if you plan a lie in! Definitely will return at some stage, loved it here.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank MeathJohn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David Vaughey, Other at Jackson's Hotel, responded to this reviewResponded 16 May 2022

Dear MeathJohn,

Thank you very much for choosing to stay in Jacksons Hotel on this occasion. I am delighted to note that each of our team members ensured you felt right at home throughout this visit and I will be proud to share your thanks and kind words with Caroline, Jeet and the rest of the team who I know will all be equally as proud to know they ensured you felt well cared for throughout your visit.

Your loyalty is greatly appreciated by us all and we all look forward to welcoming you back to enjoy our warm hospitality and great offering again in the future.

Kind Regards,
David Vaughey,
Operations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2022

Stayed in the Jackson hotel for 1 night this weekend with my family. The staff were amazing . Such a beautiful hotel. Mehmet the night porter took brilliant care of us. The hotel manager also could not do enough for us. We will definitely be back .

Date of stay: May 2022
Trip type: Travelled with family
Thank catrinal328
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David Vaughey, Other at Jackson's Hotel, responded to this reviewResponded 16 May 2022

Dear catrinal328

Thank you for taking the time to post your glowing review of our property and I am so thrilled that you thought so highly of us.

I was delighted to read you found our dedicated team of service staff to be so attentive and in particular Memmet who will be pleased to learn his efforts made such a positive impact on your overall experience with us.. Here at Jacksons Hotel we believe that our hard working team is the heart of our hotel and we take pride in providing excellent service.

We look forward to welcoming you back in the not so distant future.

Yours sincerely,
David Vaughey,
Operations Manager

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Reviewed 30 March 2022 via mobile

Lovely hotel, bed was so comfortable and the room was very spacious.
The leisure centre was lovely and warm and very clean in all areas, something you don’t often see. Meal that night in the bar was delicious, no faults from us

Date of stay: March 2022
Trip type: Travelled on business
Thank Compass556663
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David Vaughey, Other at Jackson's Hotel, responded to this reviewResponded 16 May 2022

Dear Compass556663,


Thank you for taking the time to review your experience here at Jacksons Hotel.

We constantly strive for excellence and reviews such as this are always encouraging and welcoming. We look forward to welcoming you back to Jacksons in the not too distant future.

Best wishes, ,
David Vaughey,
Operations Manager.

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Reviewed 28 March 2022

Absolutely fantastic break away, rooms were spotless and had everything we needed, staff were absolutely delightful, food was fantastic and very well prepared - dare I say cooked to perfection…….

Looking forward to planning another stay very soon.

Date of stay: March 2022
Trip type: Travelled as a couple
Thank 225naomib
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David Vaughey, Other at Jackson's Hotel, responded to this reviewResponded 16 May 2022

Dear 225naomib,

Thank you very much for choosing to stay with us once again on your recent visit to Donegal and of course for taking the time to provide us with such positive feedback.

Your support is greatly appreciated and I am very pleased to note that you found value in this stay and that the service delivered by our team exceeded your expectations.

I will be very pleased to share your comments with our team who will be delighted to learn their efforts made such a positive impact on your overall experience with us.

I would hope we are now your preferred hotel when visiting Donegal and thus look forward to welcoming you in the future. .

Kind Regards,
David Vaughey,
Operations Manager

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Reviewed 10 March 2022 via mobile

Absolutely Great from the welcome to departure and all in between.

Excellent Facilities, Staff, Service Food and Value for Money. So much so that we're booked again at the end of this month for two nights.

Quite and very peaceful with and very nice location to explore.

We've already recommended ot to a great many Friends, some of which have already booked.

Date of stay: March 2022
Trip type: Travelled as a couple
Thank A7421PLchriss
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David Vaughey, Other at Jackson's Hotel, responded to this reviewResponded 16 May 2022

Dear A7241PLchriss,

Thank you for your 5 star review of Jacksons hotel following your recent stay with us.

It gives me great pleasure to read your appreciation of the high standards of service you received form the team here at the hotel. We are all very passionate about providing excellent customer service and I am sure the rest of the team will be thrilled to learn their efforts made such as positive impact on your stay.

I hope to be able to welcome you back again soon.

Kind regards,
David Vaughey,
Operations Manager.

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