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All reviews market square great location within walking distance parking deck world's fair park restaurants and shops convention center breakfast staff gay street front desk staff road noise staff was friendly the entire staff free breakfast excellent hotel breakfast bar clean rooms
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Reviewed 30 October 2018

I was travelling for 2 weeks and this hotel had the most comfortable bed of all the places I stayed. Great nights sleep when I really needed it. And Jacob at the front desk is an outstanding person- professional, friendly and above all, helpful.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Dreamer56077172724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2018

We have stayed numerous times at this hotel and it never disappoints us. The staff is always friendly and helpful - we always feel like we are VIPs. The breakfast is the best we have had at any hotel.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Will H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2018

Spacious room and excellent service. Loved the good night's sleep package with the white noise machine! Breakfast area was comfortable. Easy walk to ask things downtown including UTenn. Easy drive to the airport.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 865meganc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rikki B, Assistant General Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this reviewResponded 23 October 2018

Dear Megan,

Thank you for leaving feedback for us on TripAdvisor!

We are so happy to hear that you enjoyed your stay with us, and that our restful night kit was of use to you!

We hope to see you again the next time your travels bring you to the area!

Safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2018 via mobile

Excellent customer service with excellent accommodations. Very centered to many things around downtown and in walking distance. Highly recommend the hotel. Will definitely stay there again when we're in the area.

Date of stay: October 2018
Trip type: Travelled with family
Thank Kimberly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rikki B, Assistant General Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this reviewResponded 23 October 2018

Dear Kimberly,

Thank you so much for leaving feedback for us on TripAdvisor!

It was a pleasure to share your comments with our staff!

We are all so happy that you had a great stay with us, and we look forward to seeing you again the next time you're in Knoxville!

Safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2018

Conveniently located within walking distance to Market Square, restaurants, business district and not far from UT. There is an adjacent garage. Room was comfortable. Although we were out all day, when we returned at 4:30 our room had not been made up. This seems to be a common occurrence these days. Free breakfast was good, Front desk staff was very friendly and accommodating.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank nancynj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rikki B, Assistant General Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this reviewResponded 23 October 2018

Dear nancynj,

Thank you for leaving feedback for us on TripAdvisor.

We are happy to hear that you enjoyed your stay with us. I have shared your concerns about your room with our management and housekeeping teams, and we apologize that it wasn't taken care of while you were here. We will use your feedback to fine tune our operations so as to avoid this issue in the future and ensure a 100% happy stay.

Thank you again for sharing with us, and we hope that you will give us another chance to exceed your expectations the next time you're in the area.

Safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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