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All reviews mall across the street front desk huge tv room was clean biscuits and gravy nice lobby breakfast was included microwave and refrigerator shopping and restaurants off the highway easy access morning breakfast late at night king suite housekeeping staff lots of restaurants waffles
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Reviewed 8 April 2018 via mobile

Fast check in. Clean room. Nice lobby. Great location. Good free breakfast. It was booked the night I stayed. There was a school competition in town and the hotel was full of middle and high schoolers. The hotel handled everything. Plenty of food for all at breakfast. The lady working the breakfast room cleaned up the mess the students left and never complained. She kept a smile on her face and kept everything hot and fresh on the serving line.

Date of stay: April 2018
Trip type: Travelled on business
Thank ajhtlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

Stopped for one night while traveling - picked location for proximity to Sacred Heart Cathedral. Room was clean, beds were comfortable, breakfast was OK - the standard hotel breakfast, but hot food should have been hot. Pool and hot tub were clean and very much appreciated. Hotel staff was friendly and helpful.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Suespj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

Staying here on our way west. The hotel is very clean and well kept. The check in service is very fast and organized the desk person was very nice and helpful. The breakfast is typical and the eating area is very nice. It also has a small work area and wash machine. Well Done.

Room tip: Choose a top floor room away from the elevator. Quieter so you can get some sleep!
Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank SlowPoke59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

We stayed here while on our last minute trip to Knoxville. The bed was comfy. They had both soft and firm pillows to choose from. We had the king size room. The room was clean. We didn’t take a shower so i don’t know how that was but the tub was clean. We will for sure stay here again.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank 748KatieC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

Our first and only stay here. This hotel like the last Comfort Inn we stayed in a few weeks ago, seems tired and worn even if it is only a year or two old. Major complaint is with design. The occupant of an adjoining room was talking late at night and it was as if he was in our room as the sound poured under and around the door. I'm not sure if all rooms have this adjoining door that would make the room a two room suite, but try to avoid this type of room. The rooms appear clean but basics features need attention. Toilet seat needs tightened and my own efforts failed as the seat still slides all around, the plastic screws appear stripped. Light bulbs are burned out, bath tub drain doesn't drain well and while the hotel appears to promote a green approach (their notice in the bathroom states they only replace sheets and towels every three days) there is no towel rack of any kind in the room. We've requested some maintenance but nothing has been done. This morning's breakfast presentation was disastrous. The person working the room had her hands full but NOTHING appeared clean. Food was all over the floor and there was no effort to sweep up cold cereal or attend to the mess that was this room. Trash cans were overflowing. Counters were filthy and no one working there seemed to notice or care. We spend a few weeks every year in Knoxville but will avoid this property in the future.

Date of stay: March 2018
Trip type: Travelled as a couple
2  Thank randyk164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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