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“Good Beer Bad Service”

Depot Street Brewing, Jonesborough Tennessee
Ranked #10 of 17 things to do in Jonesborough
Attraction details
Reviewed 11 March 2016 via mobile

I really like their beer! I really dislike the service at the brewery. The dark haired lady working that day was short with her answers and demanding with her requests. Just not welcoming or friendly at all and my buddy and I were the only ones there. You think they would be happy to have customers. No tasting which is surprising for a brewery. You have to pay for a pint or get three other beers you don't want in a flight. I will think twice before buying their beer and will NOT return to the brewery.

2  Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"great beer"
in 4 reviews
"loose caboose"
in 2 reviews
"relaxed atmosphere"
in 3 reviews
"beers on tap"
in 2 reviews
"bocce ball court"
in 2 reviews
"food truck"
in 3 reviews
"these folks"
in 2 reviews
"gose"
in 2 reviews
"ipa"
in 2 reviews
"hopper"
in 2 reviews
"eurail"
in 2 reviews
"derailed"
in 2 reviews
"seating"
in 2 reviews
"purchase"
in 3 reviews
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6 - 10 of 18 reviews

Reviewed 28 February 2016 via mobile

Neat relaxed atmosphere. We went on a Friday night and the Holey Smokey food truck was there. Great chicken and waffles AND local beer

Thank meagalina92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2015

This place is my favorite place to get local beers. I don't go often, but I go often enough that the nice lady working remembers my name what I like to get. You can get beer in a growler (bring your empty growler back for a discount) or get bottles by the six pack. You can mix and match the 6 packs. They also sell beer by the pint and you can play some boccie ball while drinking your pint.

Thank cpatterson1177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2015

These folks do it right - always unique beers and a very friendly environment. Definitely worth a stop.

Thank CnE_in_TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 December 2014

This microbrewery has an interesting layout with some cool spaces and lots of potential. Unfortunately, the beer is unremarkable at this point and the service model leaves a lot to be desired.

Being told you can't sample a beer before you commit to a pint is as out of place in the microbrewery industry as "no test drives allowed" would be at a car dealership. Get a clue people. Not sure if was just Lee, the abrasive server working the day I visited, or the policy of the owner/brewer, Either way, it's out of sync, in both spirit and practice.

The best parts of this brewery are the cool loft and the neat patio space, with pot belly wood stoves out back, right beside the railroad track.

This place has potential. Once the beer recipes mature a bit and the service improves.

Will not return.

Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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