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“Disaster”

Ichiban Sushi and Asian Cuisine
Ranked #222 of 329 Restaurants in Johnson City
Restaurant details
Reviewed 20 January 2018

Party of 6 arrived at 6:30pm. Seated immediately and that was the fastest anything went all night. Aprox 7pm waitress took drink order. around 7:20 took appetizer order and we had to track her down to take our dinner order. All food took forever to get there. Appetizers came out at 3 separate times. Then the food. Other tables came in after we did, ordered ate and left prior to our table getting their food. Finally the food began arriving. Waitress did not even know what a couple of the dishes were and had no clue where to place them. Only 3 orders came of 6 orders. Those meals were consumed before the others received theirs. Finally another, then another and when asked about the last it had not even been started in the kitchen. Those who ordered salad did not receive salad and one person never received their soup. Waitress was argumentative and clueless. we got our checks and left at 9:45 pm. My meal, 1st on out wa a spicy chicken dish and was luke warm at best. Rice cold. You can rest assured, I will not darken the doors again

    • Value
    • Service
    • Food
Thank san7gg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 8 reviews

Reviewed 5 January 2018 via mobile

My husband and I came here the night we got married for a very special date and were severely disappointed. We had read all of the good reviews on Google stating that this was the best sushi in the Tri-Cities area so decided to try it out. We waited for our food for an hour with just 2 cups of green tea between us. The worst part was 2 tables came in, ordered their food, and left in the time we were waiting! Oh, and did I mention we were the only other table there?! When we got so tired of waiting we got up to leave, our food was magically ready. Needless to say, the food was good but we will never be back due to their atrocious service.

Thank Anna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile

've been sitting here ,approaching an hour, with 2 cups of green tea.
Our order was 5 sushi rolls.
Two tables have come in, sat down, ordered food, and have left before we have seen our food.
When I inform them we are leaving, the food becomes ready.
Mind you they have 3-tables [including ours]

If you have senseless and ungodly amounts of time to waste eat here.
The food is good.

Tyed from home because it took soooooo long we just had to go.

Thank Joshua W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

The restaurant is really nice inside. We choose to have 3 different appetizers. All of them tasted great. The next week we had General tso chicken an we both enjoyed our lunch. The service was great. They have new owners
The chef came out to see if we enjoyed our meal
We will be going again soon.

Thank Eugene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2016

Twice, we have been the only people here at lunch on a week day, and still it takes forever to get your food.
The salad (typical with shrimp sauce) and the soup (not typical, they actually do miso) came quickly, then came the wait for the mains. Probably 20 minutes from when we finished the salad and soup. So, 30 minutes. For very basic dishes. At night, this wouldn't be an issue, but for lunch, folks need to get in and out.
The server was very nice. The food was excellent, and presented beautifully. Hubby even got a cool blue light under his rice noodles!
My shrimp was cooked perfectly, and he said his sushi was just fantastic.
But, I am afraid as uncrowded as it is a few months after opening, and as slow as they are, the fate of this place is already written. :(

    • Value
    • Service
    • Food
Thank emalemaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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