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“Air conditioner hardly worked/limited towels”

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Super 8 Chattanooga/East Ridge
Ranked #62 of 96 Hotels in Chattanooga
Reviewed 14 June 2017

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank 483cyntheah
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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59 - 63 of 443 reviews

Reviewed 11 June 2017

When I made the reservation 2 or more weeks in advance~I requested handicapped-non smoking and ground level. When I got there to check in they said they were unable to process my request and could not more me because the motel was totally full?? They did give me ground level ~ SMOKING~AND NOT HANDICAPPED. Since I am a cancer survivor and have never smoked--I ask if they could spray the room. The front desk lady said she would send house keeping in to spray. After over 1/2 hour (after being on the road over 12 hours) . I called the front desk and they did send a gentleman to spray my room. By then I had noticed the blood on the carpets?? I showed him-but he didn't speak or understand English and just kept spraying. I put my bath towels on the floor to cover the blood stains and went to bed. The next morning as I dried after my shower with hand towels I went to check out and ask to speak with the manager/owner. Of course there was no one available--so they offered me a call back. Which I have still not received! Surprise. I ask the front desk clerk for a discount due to the situation--nothing she could do but offer a call back. This is the 2nd time in the past 12 months I have had problems with Super 8 motels. They need better management-it's not the newly remodeled beds that are bad--it is other issues that should be cared for.

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank N6806XEbeckyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017 via mobile

So I get to the door.. and it won't open. There's a ton of scratches all over the door and marks all over the walls inside. I walked in and noticed a horrible smell, so I walked over to the bathroom... and there's poop ALL OVER. Nobody cleaned the toilet. It smelled horrible, and there was poop everywhere. Go somewhere else!!

Stayed: June 2017
Thank cbigg27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank emillyh2017
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
generalmanager998, Guest Relations Manager at Super 8 Chattanooga/East Ridge, responded to this reviewResponded 30 June 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 June 2017

I was hoping to have a stay that was warm and welcoming but it was left out. I had a dog with me but was scared about his safety as well as mine when I encountered drugs lying on the ground by a pipe and needle. I was qortied about what my dog would sniff, step on or lick. Not what I wanted to see when I count on hotels to also have safety measures for families and children plus their animals. I will never book at this location again.

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank G9957OYstephaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Chattanooga/East Ridge

Address: 6519 Ringgold Rd, Chattanooga, TN 37412-4225
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 96 Hotels in Chattanooga
Price Range: €43 - €54 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Chattanooga/East Ridge 2*
Number of rooms: 50
Official Description (provided by the hotel):
Property Located Off I-75 at Exit 1 in Chattanooga, 10 Minutes From Downtown, Ruby Falls and The Inclined Railroad.Take a rest from the road at our Super 8 Chattanooga / East Ridge Area hotel. Located just off Interstate 75 — and close to shopping, sightseeing and historical attractions — our Chattanooga, TN, hotel near the Tennessee-Georgia border offers comfortable accommodations at an affordable rate. Each of our rooms features practical amenities like free Wi-Fi Internet access so you can stay in touch with family and friends back home. Rooms with microwaves and refrigerators are available. Go for a swim in our outdoor pool before turning in for a well-deserved rest. Awake recharged and enjoy free 8-item SuperStart breakfast bonanza before heading out. Kids 17 and under stay free with an adult at our pet-friendly hotel. ... more   less 
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Also Known As:
Super 8 Chattanooga Hotel Chattanooga
Super Eight Chattanooga
Chattanooga Super 8
Chattanooga Super Eight

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