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Reviews (191)
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All reviewsroom was cleanfront desknice place to stopcinnamon rollsthe breakfast areanice jobironing boardgreek yogurtnice hotelhot tublooked greatvisiting familywould stay here againnice stayeasy accesscomplimentary breakfaststaff was very friendly
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16 - 21 of 191 reviews
Reviewed 19 August 2017 via mobile

Reservation said "Non smoking rooms" when I reserved my room. Was made to stay in smoking room even though hotel was 1/4 full. Requested 3 times to change room. Smoking smell was very intense. We could not sleep and ended up leaving at 6am even though we arrived after midnight.

Stayed: August 2017, travelled with family
Thank Bradley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheresaM880, General Manager at Holiday Inn Express & Suites Spartanburg North, responded to this reviewResponded 21 August 2017

Dear Bradley T,
Thank You for staying with us and letting us know how we are doing. I apologize for still having smoking rooms but we will be going though a renovation in November and we will be 100% NON SMOKING. You were right we were not sold out but we were sold out of your room type. On the reservation you did book a smoking room. Again I do apologize for having smoking rooms. We are a 91 room property and also a construction based property. Our guest get up and go to work early before 6 am so that's why the parking lot looks empty in the morning.
I hope you have a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017

We stayed two nights at this hotel and found the staff to be friendly and accommodating. Free parking was available. Our room was on the first floor and near the end parking lot which provided quick, easy access to our room. The hotel was very quiet and we felt safe. Our bed was comfortable and we like that fresh white linens are used as opposed to those old comforters used in many hotels. Our room was clean and roomy with a small refrigerator, microwave, coffeemaker, ironing board, iron, and hair dryer. We had everything we needed. Television options not that great. Breakfast was available and looked great; however, we were out early both mornings and did not partake of all. We enjoyed Greek yogurt, fruit and coffee before we left. The first morning there was good water pressure and hot water; however, the second morning we had plenty of pressure but no hot water. The front desk staff contacted maintenance and after a bit we had moderately warm water, enough that we were able to shower and head out in time to reach our next destination. We can recommend this hotel and would definitely stay again.

Room Tip: Room 104 was great--near side parking area for quick, easy access and not that far from front desk.
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ASH814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheresaM880, General Manager at Holiday Inn Express & Suites Spartanburg North, responded to this reviewResponded 12 July 2017

Dear ASH814,

We wanted to Thank You for your recent stay with us and the wonderful comments about our hotel and staff. We take pride on what we do and happy to hear that it shows. We do apologize for the hot water issue. We found out that the storm that went through the night before knocked the water heater power off.
We hope the next time your in the area you come back to see us.

Thank You Again

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Reviewed 2 May 2017

Nice clean hotel, we enjoyed our stay. The staff was great. The only "complaint" I have, and this has nothing to do with the location itself, is that we wanted to add a night to our reservation using our reward points and the location was not allowed to do that for us, we had to go online and book a separate reservation for the extra night.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank TimelessParanormal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheresaM880, General Manager at Holiday Inn Express & Suites Spartanburg North, responded to this reviewResponded 4 May 2017

Dear TimelessParanormal,

We are so pleased that you enjoyed your stay with us. I do want to apologize about not being able to book your reservations our selves with your points but IHG is the one that has to do it. We hope the next time your in the Spartanburg area you come back to see us.

Thank You Again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Very nice, clean hotel. They had a nice, tasty breakfast, friendly employees, convenient to highway. Breakfast was until 9:30, but it was going on after that, food continued to be restocked since people were still eating. Only thing missing was a hot tub. Good prices.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank lovesthrbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheresaM880, General Manager at Holiday Inn Express & Suites Spartanburg North, responded to this reviewResponded 24 April 2017

Dear lovethrbeach,

We want to thank you very much for the kind words on your recent visit with us. Sorry about not having a hot tub but happy that you had a great time anyway. We hope the next time your in the area you come back to see us.

Thank You Again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2017 via mobile

A clean hotel with comfortable bedding that allows easy 'on & off' of I-85. With several fast food restaurants nearby and an Ingles Food Store, all of your needs can be met at this location. The breakfast area was a little cramped but the hostess was always keeping an eye on things and very helpful. When I return to the area, this property will be my first choice as IHG delivers as expected.

Stayed: April 2017, travelled with family
Thank TrainingConsult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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