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“Not a hotel at all”

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Pawleys Plantation Golf and Country Club
Ranked #5 of 6 Hotels in Pawleys Island
Reviewed 9 June 2017

Although this was advertised as a hotel (186 rooms, etc), it really is a gated golf community with privately owned houses/units that are rented. The Standard Room we booked turned out to be a separately locked bedroom with bath belonging to 2 bedroom condo in a 4-apartment building. It was dark, not very clean (especially considering the room cleaning charge) and ill-equipped (no cups, coffee, tissues). A coffee maker was supplied, but unless you had filters, coffee and cups, this was not helpful.
Check-in was several miles away at Litchfield Golf & Country Club. Information on the actual property was lacking (is there really a restaurant and if so, what hours? Or a fitness room?). A key for the pool was not supplied, but necessary to use. And what exactly is the resort fee for? The room is not maintained (no trash removal, no new towels or made beds). Potentially we could have washed the towels ourselves, if we would have found the advertised washer and dryer. It took two days to get the trash and laundry bags removed from the front porch that greeted us when we first arrived. 2 1/2 days after arrival we finally got the TV working (after many calls to the not so friendly "front desk".
The location is nice, if you want to get away from it all. If you bring your own chairs you can watch the golfers on the course, or you can walk the community. The beach, shops and restaurants are quite far away.
Some of the units are probably a lot nicer, but service seems to be lacking all around. For the price (charge per night + daily resort fee + cleaning fee), you could and should expect a much nicer room.

Room Tip: Unless you can get pictures of the exact unit you will get, there is no way to choose a good room.
  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 105 reviews

Reviewed 3 June 2017 via mobile

The room we were given was dark and small. The air conditioner kept the room cool, but was extremely noisy. There was a coffee maker in the room, but no cups (or glasses) in the room and no coffee. The nearby pool required a key to access which we were not given. There is no beach access. The only place we could find that served food is not open each morning for breakfast. The location is not within walking distance of any restaurants. The room appeared clean, but housekeeping did not come during our 2 night stay.

Stayed: June 2017, travelled with friends
Thank Mackie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2017

At the security gate, we told the gentleman there we were coming to stay at the hotel, and he passed us through. He must have been unaware that check-in for the rooms there were handled at another office five miles down the highway. We found out when we found the sign at the registration desk letting us know that. THe sign also said that they "apologize for any inconvenience." That would be the only apology we were to receive during our stay and additional apologies would have been appropriate. We drove to the registration desk, and were informed that the registration for rooms at Pawley's Plantation had been handled there for several years, that the security guard must have been new and they had no idea why my confirmation from Hotwire still showed the old address. I had the feeling she felt that not knowing this was our fault somehow. She certainly did not express any apology the misunderstanding. I then drove the five miles back to the room. We were now late to meet other folks so only dropped off our luggage in the room before leaving. Late that night, we returned to our room and were surprised and disappointed to see that one of the pillows was missing a pillowcase and there were no glasses in the bathroom. We did find a large dead insect in the bathroom however. In the morning we discovered that while we had a coffeemaker, we had neither coffee nor coffee cups. I called housekeeping and informed them of the missing bathroom glasses, the pillowcase and the coffee items. Still no apology was offered. Upon our return to the room later that afternoon, we found that beds were not made, towels not replaced nor was there any indication that housekeeping had been in the room except that there was a tied up garbage bag on one of the beds with coffee, cups and pillowcases inside. Classy.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Mario66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2017

It's funny...I played here the first time 25-30 years ago and HATED the course. Played it a few years ago and had a chance of heart...big time. Played here three or four times lately. This last trip, one particular staff member and the starter allowed me to tee off in front of a large group as I was a single and finished my front nine way early.
Jack did a nice design here. Long and short par threes. Long and short par fours. Nice greens. The par threes by the marshland are very memorable. Teeing ground AND cart path is built on an extremely narrow strip on land through the marsh.

Stayed: March 2017
Thank Franklin22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2017 via mobile

I heard mixed reviews about the course and lodging, but let me say they both were phenomenal. The staff at Pawleys make you feel so welcome and we're just beyond words accommodating. The room was great, we stayed on a small condo right off the tenth tee box. The course was pristine and provided a better than average challenge. The views on the back were outstanding. Make sure you have some no see em spray just in case. I would highly recommend this course and lodging and have a feeling I'll be back in the fall...

Stayed: March 2017, travelled with friends
Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pawleys Plantation Golf and Country Club

Address: 70 Tanglewood Dr, Pawleys Island, SC 29585-7457
Region: United States > South Carolina > Coastal South Carolina > Pawleys Island
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Pawleys Island
Price Range: €97 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pawleys Plantation Golf and Country Club 3*
Number of rooms: 304
Official Description (provided by the hotel):
Pawleys Plantation features one, two, and three bedroom villas, situated along our award-winning Jack Nicklaus-designed golf course. Other amenities include three dining areas; an outdoor pool and lighted tennis courts; driving range and practice putting green; and a fitness center. Our conference center, rated one of the "Best of the South" (Meetings South magazine), can accommodate up to 300 people. Perfect for destination weddings, Pawleys Plantation "sets a high standard for Lowcountry romance." ... more   less 
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Also Known As:
Pawleys Plantation Golf And Country Club Hotel Pawleys Island

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