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All reviewsocean frontfront deskacross the streetfull kitchenlazy riverfree mini golffree breakfastbedroom suiteparking garagevalet servicewasher dryerhot tuboff seasonoceanfront viewthe room was niceocean blvdwater park
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Reviewed 10 June 2012

...is what my hubby said when I asked him to describe this property. Good description!

Pluses: great location with easy access to the beach; housekeeping & other support staff very friendly; we got a good rate on internet - 'manager's special'
Negatives: The whole property just looks like it could use a really good cleaning -- molding along bottom of walls was missing in most places, there was dirt on the tiles etc -- you get the picture. We had a 2-queen bed oceanfront w/kitchenette - Rooms are fairly small compared to how they look in the pitures on the internet -- they did put in new kitchen cabinets/sink/microwave but the bathrooms are small & outdated. The pool was ok -- not too clean and the hot tub is now evidently a kiddie pool. Chairs around pool were pretty cheap & had a lot of burd droppings on them. Didn't really too much effort made during the day to keep area clean/wipe down tables etc.

Couple of other things - we are Gold Level Best Western Rewards members -- usually when we check in this is acknowledged with just a nice comment or even, at some hotels, a little gift bag with water bottles and fruit. The man who checked us was pretty harried and barely looked up. When given our room in the older tower I asked about getting a room in the the high tower and was told again NO -- just flat-out. Thought maybe our loyalty to BW would mean something. No big deal.

Also the website needs to be updated because it still says complimentary breakfast but when we asked about this we were met with a puzzled look and a "NO" -- now I read here how many were offered coupons for free breakfast?!

This hotel suited our purpose of being able to hit the beach for a couple of days -- but if we had paid any more for the room than we did we have been sorely disappointed.

  • Stayed: June 2012, travelled with family
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Thank blueinnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2012

Don't stay in the old tower of this hotel.
We didn't see the rooms in the new tower but the ones in the old tower were bad .
The entire building needs a remodel
It was just trashy

  • Stayed: June 2012
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Thank Nanspa5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2012

Hotel was very nice and clean. Very spacious rooms with amazing views! Our first 2 nights we were next to a "party" room. After we brought up the noisy neighbors to the manager, he upgraded us to a better corner room for the remainder of our stay! He even sent up a member of his staff to help us move rooms! Great experience & I'm pretty picky about hotels.

  • Stayed: June 2012
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Thank Wink4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

Extremely poor housekeeping. No towels in room upon arrival, had too call twice first day for towels, second day was told to get them ourselves. Housekeeping supervisor informed us on the 4th day that she had first heard about it at that time. Pool was small for how large hotel was, not worth a grand for 5 days.

Room Tip: Bring your own towels.
  • Stayed: June 2012, travelled with friends
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Thank Cher S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

This place was extemely nice and had a pool, a lazy river, and easy beach access (about 50 feet from elevator to beach). The only problem I noticed was that the chlorine levels were too high in the pool. When we washed our clothes my blue swimming shirt has tuned white...lol

  • Stayed: June 2012, travelled on business
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Thank Joe J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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