Came up with my son for the GFC. The hotel is very nice. Comfortable beds and clean. Parking garage is really tight. Service at at the restaurant is very bad. Overall, a great stay. Love the area and the weather.
Booking.com
Taking safety measures
Booking.comTaking safety measures
Expedia.comTaking safety measures
To start with, this is an attractive property away from the action. The location is good for older adults or those on legitimate business and not monkey business.
Check in went smooth as would be expected during these low occupancy times. Parking is an additional $8 a day in the ramp next to the hotel.
There were canisters of hand sanitizer and tissues to use for touching hard surfaces. No daily housekeeping as a nod to COVID, which is fine.
The room itself was mostly fine. The first light switch I hit... nothing happened. So, they might want to get the bulb replaced.
Now on to my odd issue that will most likely qualify as TMI... but I will press on. As a normal middle aged male I have to sit down to tend to bathroom business twice a day. I am blessed to be pretty regular.
When I sat down on the toilet, my full package became semi submerged in the water..YUCK! I have been around enough locker rooms in my day to know there is certainly nothing freakish about my anatomy.
To make matters worse, the water actually raises a tad when you flush. This is a commercial building that does not have commercial grade plumbing.
The toilet does not flush with any authority, but rather circles lazily to flush. I had no confidence it could handle a good adult sized output from start to finish. This means that your best bet is multiple flushes durning various intervals to save yourself from having to call maintenance.
So, twice a day, I had to contort, hover and maneuver to accomplish my business. Still at times, all that didn’t totally work and I ended up in a quick shower.
I am guessing others...probably a ton of others suffered this fate but were too embarrassed to bring it up.
I won’t be back. I will try one of the ocean front properties next time.
Dear Bob F,
Thank you for choosing to stay at the Sheraton Myrtle Beach and providing
your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and
we sincerely apologize for falling short of meeting your expectations.
Once again, thank you for taking the time to share your feedback. We
appreciate you choosing to stay with us during these unusual times.
I apologize for this review and I hate to write anything negative, but I do not believe this hotel to be or feel it should advertise itself as being a 4-star hotel. (Maybe 10 - 15 years ago) It is extremely outdated and not very clean. We were in a “non-smoking” room that smelt like a cigarette. We could also smell hints of marijuana throughout the hotel. (I do understand the impacts of COVID-19 and have not included the reduction of certain standard services in this rating.). Overall I was disappointed in this Sheraton and feel a bit deceived with its 4- star advertisement. Let me just say that If I knew before hand what I know now, I would have chosen a different hotel.
Dear Flyer18113124853,
Thank you for choosing to stay at the Sheraton Myrtle Beach and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Book your night when Jeff is working. Great hotel, great amenities, and Jeff sold me when I was debating another hotels. Thank you Jeff, thank you Sheraton! 200 character? Thank you again Jeff!!!!!!!!!!!!!!!!
Good Morning rtheaney. Thank you very much for taking the time to share your review with us. We are very happy to hear you enjoyed your time with us and we hope to see you again soon. Have a wonderful day!
I stayed for over a week because of work. When checking in, they promote that the beach is only three blocks away. A short eight-minute walk. All true, but try lugging all your beach paraphernalia three blocks, enjoy your day, and then see how much you're looking forward to dragging it all back those three blocks!
My room was a nice size. Since my stay wound up split over two reservations, I stayed in more than one room. The TV was much bigger in my first room. Both rooms included a small microwave, small refrigerator, and single-cup coffeemaker. In my first room, the jacuzzi tub didn't work very well. I haven't tried it (yet) in my second room. The view of the water is nice even if there are lots of hotels and condos in the way. You won't see the beach from your room no matter how high up you are.
The Internet is free, but slow at around 8 Mbps. The hot water is near-instant in your room, which is nice. Kaleb did a nice job making me feel welcome. The other gentleman on a different didn't do as good of a job (Matt? I don't remember). He was pleasant, just not as welcoming as Kaleb.
The bed felt soft, but I slept fine even though there can be a lot of noise from the hallway reaching your room. Hope you don't have partiers in the halls.
Despite the virus, the pool and gym are open. I didn't use either. There are four elevators, but some people still won't respect the "one family per car" concept of keeping each other safe. There were a few times when I either waited for the next elevator or actually got off the elevator when someone else got on it. Most of the guests wore masks during my stay. Then again, Myrtle Beach has since passed a mandatory mask order which I think is helping.
Parking will cost you $8 a night. There was a concierge working (perhaps because of Covid-19?) and no valet.
If you want to stay in a party hotel that reeks of Marijuana, has people drunk, screaming at 2 in the morning, and having people throw up in the pool - this is your place. The hotel advertises that they are taking safety precautions, but they are very lax. Elevators packed, no one wearing masks. They claim to have hand sanitizers in each room, also stated on the site, but not true. They say they are not doing daily housekeeping for safety - what type of BS logic is this? Clean less with a virus - should be cleaning more. More like we can save money having less housekeeping staff. Worst mistake I made in trusting that this corporation had their act together to conduct business safely.
