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“Breakers Resort”

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The Breakers Resort
Ranked #30 of 209 Hotels in Myrtle Beach
Reviewed 17 September 2017

I have stayed at the Breakers twice a year for 20 years, I was disappointed this time. They have gone up in pricing & my room really needed to be refurbished. It had a lot of things wrong with it. They do not enforce the no towel rule before 9:00 A.M. at all. People take their towels & bags downs before 8:00 A.M. & leave them & do not stay with them, so if you don't get down early & stay with your table or chairs you may have a hard time getting one. The ice machine was broken on the first floor & on the 3rd floor was always empty.

Room Tip: If you want a suite & want a full size refrigerator, you have to request one or you get a compac...
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  • Stayed: September 2017, travelled with friends
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Thank Fran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corey S, Manager at The Breakers Resort, responded to this reviewResponded 24 September 2017

Dear Fran K,

I sincerely apologize for the resort failing to meet the expectations set by previous visits.

We share your sentiment in the need for renovations. Sadly, when Hurricane Matthew blew through in October of 2016, many of our scheduled improvements had to be delayed indefinitely, so that necessary structural repairs could be completed. This window of opportunity was shortened even further by the unseasonably warm spring weather. Therefore, we will be working twice as hard to get everything back on schedule this autumn. I invite you to return and judge our commitment to improvement. If I can be of any assistance whatsoever, please do not hesitate to contact me directly.

We genuinely appreciate your business and hope to see you again soon!

Sincerely,
Corey S.
Resort Manager

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91 - 95 of 4,178 reviews

Reviewed 16 September 2017

Upon check in, it took 45 minutes to check in. My room and building had been changed from what I reserved and the employee at check in had no answer as to why. Credit card machines were not communicating with the computer system, so they wrote down all the approval information. They said if anything happened, they'd call for me to come down and run it again the next day. The charge came directly out of my bank account. The next morning, they ran my card AGAIN and nobody notified me that they would be. This created a double authorization on my. And account. I sent a message through the Breakers all and received no response, which did not surprise me. In the room, the dishes were dirty and so were two towels. The shower was made for someone that has to be 5'8 or shorter. Me being 6'3, it didn't work so well. The overall experience was just poor. Another hotel that doesn't care about guests and just wants their money.

  • Stayed: September 2017, travelled with friends
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Thank justinsig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corey S, Manager at The Breakers Resort, responded to this reviewResponded 24 September 2017

Dear justinsig,

I sincerely apologize for the poor overall experience.

Saying that we don't care about our guests could not be further from the truth. I hate to learn that anyone left dissatisfied or unwilling to return. I would like the opportunity to make this right with you. Please call me directly at your earliest convenience. To reach the resort, please dial (843) 444-4444.

I hope to hear from you soon.

Sincerely,
Corey S.
Resort Manager

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A TripAdvisor Member
31
Reviewed 15 September 2017

We had a beautiful ocean front room with an amazing view. It was very clean and quiet although a bit dated. The staff was very friendly and helpful. The location was right where you want to be. When we get back to Myrtle Beach, we would definitely stay at The Breakers Resort.

  • Stayed: September 2017, travelled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corey S, Manager at The Breakers Resort, responded to this reviewResponded 24 September 2017

Thank you for sharing your experience with the TripAdvisor online community!

We are so happy you were able to enjoy the beautiful views, as well as our convenient location. It is especially gratifying that you found the staff to be friendly and helpful! Our staff works tirelessly to ensure guest satisfaction at every opportunity.

We all look forward to serving you during your next visit!

Sincerely,
Corey S.
Resort Manager

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Reviewed 15 September 2017

We stayed here this month and the place seems to looking old and fixing things isnt a priority. Staff was good but new employees need trained better, our hotal had elevator isses daily, hot tub didn;t work all week. Not one hand dryer worked all week in any of the outside bathroom... The dollar value just isnt there anymore....

Room Tip: freshing the rooms up,Get a better quality in mattress like vegas has....
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank zfrankis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

We have always had a good stay when we stay in the Paradise Tower.
Don't want o go anywhere else! The rooms are clean, the staff are great! Love all the amenities.
Want to have a great stay? Stay here!

Stayed: February 2017
Thank deanp54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corey S, Manager at The Breakers Resort, responded to this reviewResponded 24 September 2017

Thank you for writing a review for us on TripAdvisor!

We are so thrilled that you and your family had such a wonderful experience! I will share your comments with our entire team. This sort of feedback is especially rewarding to our staff, who look forward to serving you on your next trip to Myrtle Beach.

See you next time!

Sincerely,
Corey S.
Resort Manager

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Additional Information about The Breakers Resort

Address: 2006 N Ocean Blvd, Myrtle Beach, SC 29577-3222
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Top resorts Hotel in Myrtle Beach
#19 Best Value Hotel in Myrtle Beach
#19 Romantic Hotel in Myrtle Beach
#21 Business Hotel in Myrtle Beach
#23 Family Hotel in Myrtle Beach
#23 On the Beach Hotel in Myrtle Beach
Price Range: €45 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Breakers Resort 3*
Number of rooms: 648
Official Description (provided by the hotel):
With a perfect oceanfront location, convenient central location, long-standing tradition of having only the finest staff and service, ultra-modern and varied accommodations and super-fun activities right on the grounds, The Breakers Resort is the perfect location for a family or golf vacation. Planning a meeting or wedding? Our oceanfront location is the ideal spot for your special event. The resort is within walking distance of the the Myrtle Beach Convention Center and a variety of restaurants and shops. Voted 2009 Best of the Beach - Overall Hotel the Breakers Resort has been a visitors' favorite for over 70 years. ... more   less 
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Also Known As:
The Breakers Hotel Myrtle Beach
Breakers Myrtle Beach
Breakers Resort Myrtle Beach
Breakers Hotel Myrtle Beach South Carolina
Breakers Resort Hotel Myrtle Beach
Breakers Hotel South Carolina

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