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Reviews (408)
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Traveller rating
184
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48
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24
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All reviews downtown charleston stayed two nights would stay here again parking lot great place to stay convenient location lizzy sc cleanliness highway
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7 - 12 of 408 reviews
Reviewed 4 November 2020

The room I stayed in smelled of mildew, the fridge didn't work, and the shower head didn't work properly. I was moved to a new room but that room had the same exact problems.
The vending machine was empty, the ice dispenser didn't work.
The internet kept cutting off.
I will not be staying at that hotel again.

Date of stay: November 2020
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Review collected in partnership with Best Western
Thank tamararevis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2020

Hotel was what I expected but the staff was AMAZING. The internet collapsed the 3rd day in and stayed down beyond my checkout 4 days later. Thank goodness a McDonalds is right across the street with free WiFi but it was inconvenient nonetheless. The hotel staff members were doing the best they could with COVID restrictions providing a daily grab-and-go breakfast of a granola bar, piece of fruit and pre-packaged pastry each day in a sealed bag at the front desk. I should've brought my coffee pot and coffee since they only had the in-room coffee pot (due to covid) and I love my coffee. But again, they are doing the best they could.

Date of stay: October 2020
  • Trip type: Travelled on business
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Review collected in partnership with Best Western
Thank Experience658769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2020

The hotel is out of date, hair was int he bed, as well as all in the shower. The AC did Not work. We were told to unplug it. We had to stand in the hallway for air. It stayed at 82°. It was the worst stay

Date of stay: June 2020
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Review collected in partnership with Best Western
Thank JuneTwentyTwenty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2020

Stayed here for a nice getaway with my husband. The hotel was clean , room was perfect. The staff were very nice. The room had a nice whirlpool tub that was very relaxing . I would definitely recommend this hotel to families and anyone traveling in the area. There is McDonald's and waffle house across the street.

Date of stay: January 2020
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Review collected in partnership with Best Western
Thank kingsqueen2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2019

Rude front desk staff. $100 deposit required after the room was paid and still is not back on my card. Both rooms were dirty. No thank you or apologies. Front desk lady parks in the handicap space. Bad customer service. I will spend my hard earned money elsewhere

Date of stay: December 2019
  • Trip type: Travelled with family
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    • Cleanliness
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Review collected in partnership with Best Western
Thank supermommy83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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