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All reviews u turn moss creek queen suite covered parking tanger outlets underground parking parris island business center convenient location minute drive nice stay easy access outdoor pool hgi lobby bluffton elevator
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Reviewed 21 April 2016

Shower would not drain. Left us standing in a few inches of water. The hotel has a dark and depressing feel but being in Hilton Head makes up for that. Staff was very friendly. Bar has limited hours which is very unfortunate.

  • Stayed: April 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
2  Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaYAGM, Assistant General Manager at Hilton Garden Inn Hilton Head, responded to this reviewResponded 22 April 2016

Thank you for your Trip Advisor review, we appreciate your feedback!! I apologize for the issues you experienced during your stay, I have taken care of the shower inconvenience and we are currently looking into switching over our lights to a brighter white. We are happy to hear that our staff was friendly and accommodating, we do hope that you visit us again in the future, as we would love to welcome you back and deliver the star service that you and your family deserve!!

WARM Regards,
Christina Yuschalk
Assistant General Manager
843-837-8111
Christina.Yuschalk@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2016

My sisters and I enjoyed the facilities and its central location. The room was perfect size with the pull out couch in the living room. The breakfast was delicious and a good buy. The staff was very helpful and professional especially Chiory, pronounced Cory and Simone.

  • Stayed: April 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
2  Thank amotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaYAGM, Assistant General Manager at Hilton Garden Inn Hilton Head, responded to this reviewResponded 22 April 2016

Thank you for your 4-star Trip Advisor review, we appreciate your feedback!! We are happy to hear that you enjoyed your stay, our cook-to-order breakfast offers many different options and is all you can eat! We will certainly share your feedback with Chori and Simone as they are great members of the team!! We look forward to welcoming you and your friends back to the hotel in the future, as you can count on us, guaranteed!!

WARM Regards,
Christina Yuschalk
Assistant General Manager
843-837-8111
Christina.Yuschalk@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2016

Very good hotel, priced very reasonable considering the Heritage golf tournament was taking place. Also, booked a room the next night but had to cancel at last minute since we found a friend to stay with. Was no problem at all and quick and easy. Would recommend this hotel for anyone staying in the Hilton Head area.

  • Stayed: April 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank 354lawrencel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaYAGM, Assistant General Manager at Hilton Garden Inn Hilton Head, responded to this reviewResponded 22 April 2016

Thank you for your Trip Advisor review, we appreciate your feedback!! We are happy to hear that you enjoyed your stay with us and that you enjoyed the tournament!!! We do hope you recommend us to your friends and family, as we would love to welcome everyone, as you can count on us, guaranteed!!!

WARM Regards,
Christina Yuschalk
Assistant General Manager
843-837-8111
Christina.Yuschalk@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2016

Good clean hotel with friendly staff. A little noisy in outdoor areas with nearby roadworks. No dedicated / obvious bar or restaurant but the food and drinks we got were served with a smile and good conversation.

Stayed: April 2016
1  Thank suenmick2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaYAGM, Assistant General Manager at Hilton Garden Inn Hilton Head, responded to this reviewResponded 17 April 2016

Thank you for your 4-star Trip Advisor Review!! I am happy to hear that you enjoyed your stay, I will certainly share your review with our staff as we take pride in our service and the hotel. We look forward to welcoming you back in the future, as you can count on us, guaranteed!!

Sincerely,
Christina Yuschalk
Assistant General Manager
843-837-8111
Christina.Yuschalk@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2016

The hotel is on goat island which is before Pinckney Island and Hilton Head Proper. If you are planning on parking once and biking around HHI, this may not be the best location, however it is convenient enough to drive to any area, unload and go. The hotel is friendly, clean, quiet and if you are on the back of the hotel you get some water views. The pool area is nice and it was warm enough in April to enjoy the outdoor pool set up. Parking is abundant and easily reached from the hotel. The beds are have adjustable firmness (a Hilton Garden standard now I believe) and those are FANTASTIC! The room was enormous. There is plenty of room for 2 adults plus another couple or kids. I didn't avail myself to the food services, but did ask for some forks and the kitchen staff was accommodating and even gave us napkins. I appreciate them taking the extra step. The rate was fair for the area and the timeframe.

  • Stayed: April 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
2  Thank StefiMayTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaYAGM, Assistant General Manager at Hilton Garden Inn Hilton Head, responded to this reviewResponded 9 April 2016

Thank you for your Trip Advisor review, we appreciate your feedback!! We are happy to hear that you enjoyed the hotels amenities and we have been blessed with great weather this month, our pool is currently 75 degrees!!! The adjustable mattress are a Hilton Garden Inn standard and a great feature in our guest rooms. We do look forward to welcoming you back in the future, as you can count on us, guaranteed!!

WARM Regards,
Christina Yuschalk
Assistant General Manager
Christina.yuschalk@hilton.com
843-837-8111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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