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All reviews haywood mall front desk the breakfast area newer hotel great hotel off the highway easy access definitely stay here again close to downtown breakfast staff convenient location complimentary breakfast would highly recommend this hotel waffles staff was friendly lots of restaurants bed was very comfortable
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Reviewed 30 May 2017

The ac unit did not work at all! We turned it on in any form and it always blew hot air. Nothing would cool it down. It was around 86 degrees at all times. The sheets were so dirty we found various forms of hair... from pubic to eye lashes. It was disgusting. We were moved to another room at 1 am and again found more hair in the other sheets as well. It was 2 am by the time we went to bed - we had to sleep with our OWN towels over the pillow and fully clothed. Very uncomfortable! We figured we would have a decent breakfast after a horrible night & since we always take advantage of Hiltons breakfast... it was so bad we had 2 bites and threw everything away. The eggs were like rubber. The ham was undercooked. And the potatoes were soaked in salt. My boyfriend ended up spitting it all out because of how awful it was. We were surprised because the breakfast ususally are good - but it was just horrible.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank yanina s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
claywwest, Guest Relations Manager at Hampton Inn Greenville / I-385 Haywood Mall, responded to this reviewResponded 31 May 2017

Dear 265yaninas,

Thank you for taking the time to write this review and share your experience. I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very disheartening. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.

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Reviewed 25 May 2017

This is a wonderful place to stay. Modern, clean and the staff was outstanding. Would highly recommend. Great breakfast included in the price of the room. Outdoor area was wonderful. Close to the Haywood Mall, restaurants and the highway.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank llv1218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
claywwest, Guest Relations Manager at Hampton Inn Greenville / I-385 Haywood Mall, responded to this reviewResponded 29 May 2017

Dear llv1218,

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

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Reviewed 24 May 2017

Every aspect of this hotel and experience was excellent. The room was spotless, lots of natural light, the wireless Internet actually worked and had decent speed (are you listening Marriott)! The staff was very friendly and helpful. Overall a great experience.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank michaeldF7417OD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
claywwest, Guest Relations Manager at Hampton Inn Greenville / I-385 Haywood Mall, responded to this reviewResponded 29 May 2017

michaeldF7417OD,

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It's good to hear from you and we greatly appreciate that you've taken the time to share your
five star experience at our hotel! We also appreciate your ideas for improving on our internet, and we look forward to serving you again!


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Reviewed 22 May 2017

If you're looking for a great nights sleep...look no further! The Hampton Inn & Suites on Haywood Rd. is the place! Comfortable beds, fantastic breakfast bar and great staff combine to make your stay as pleasant as possible.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
claywwest, Guest Relations Manager at Hampton Inn Greenville / I-385 Haywood Mall, responded to this reviewResponded 24 May 2017

Dear Ed W,

Thank you so much for your feedback and kind words regarding the five star service and
accommodations that you received during your most recent stay with us! It means so much to us to hear of the success of our staff efforts to provide a comfortable and
accommodating experience. Great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area!

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Reviewed 22 May 2017

I liked this hotel. Visited with my 7 year old daughter. Very clean well furnished room, very comfortable beds. Breakfast was good in the morning. Didn't LOVE this area - not a ton to do and the intersection to get off the highway is quite complicated/awkward.

Date of stay: May 2017
Thank erinbsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
claywwest, Guest Relations Manager at Hampton Inn Greenville / I-385 Haywood Mall, responded to this reviewResponded 24 May 2017

Dear erinbsc,

Thank you so much for your compliments to our breakfast options and service. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations . We would love to have you back and we do hope to see you again soon.

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