In Greenville monthly and this is my GO TO hotel. Very friendly and clean. Would recommend to any traveler. Going to give it a total thumbs up. If I could have one thing changed it would be the comfort of the beds. More
- Free Wifi
- Free Parking
Room was clean, and beds were comfortable. Front desk staff was very friendly, and accommodated our early arrival without complaint. Location to downtown Greenville very convenient. The bathrooms could stand for an update. Shower stalls a bit small.
Thank you for taking the time to complete a review for our hotel and for choosing to stay with us while attending the Clemson Graduation. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Nice location to Bon Secure Arena. We had (3) Good rooms for our booking - the value we paid was exceptional. Morning Breakfast was Hot, Fresh looking, and the dining area was clean. Front Desk was helpful when we realized we need a cot in one of the rooms.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
The hotel was clean, very reasonable, had an elevator - which is important when you are on the second floor, and breakfast was ok The desk staff were very kind, considerate, and accommodating. We would like to especially commend Jenna who helped us a lot. She is a very good and helpful employee for your hotel. We will definitely stay again.
I would like to thank you for taking the time to write us a review, and for the especial comment about Jenna. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
We were looking for a hotel at midnight so that explains the need to just be able to go to bed. Believe it when they say the walls and floors are thin. True! The most important to me is cleanliness so I will say it is clean. The bathroom consisted of a potty and a shower with a pocket door. It worked except the shower door was not able to just shut, it had to be pushed in or jerked in. The breakfast was ok, nothing spectacular but could get you through to lunch. Check in/out staff was nice. Not horrible but not a favorite nor would I recommend it for a family or return to that location.
I am happy to see that you found your breakfast options to be adequate. We do everything within our power to exceed our guest expectations so it is very discouraging to hear that we are not meeting our goals. We will look into your concerns to see what we can do to improve.
Marvelous Staff - they go out of their way to help and make you feel special. I was very impressed by the cleanliness of the room, and the bed was comfortable. The breakfast was good and they kept it well stocked. Loved the free coffee and fresh cookies in the evening , lovely touch.
On behalf of the staff, I would like to say thanks. We try to make each of our guest's stays an enjoyable experience, so it is always nice to hear that we are accomplishing our goal.