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“Cheap, clean room, 20 min from the city center but not soundproof!!!” 4 of 5 bubbles
Review of BEST WESTERN Charleston Inn

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BEST WESTERN Charleston Inn
Ranked #26 of 60 Hotels in Charleston
Certificate of Excellence
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Cheap, clean room, 20 min from the city center but not soundproof!!!”
4 of 5 bubbles Reviewed 20 February 2012

My husband and I just spent the night there. The room has everything you expect from, comfy bed, clean. The location is okay, it's not that close to the city thought so the only motivation to go there is the price.
We slept well, until some couple fooling around woke us up at 5am... That's how we realized that the room was really not soondproof and it made me think that it could be hell in high season when you have 5 rooms around you and 6 above... My advise: bring earplugs just in case.
Breakfast was crowded and early (from 6 to 9am) but good (2 waffle machines yey!).

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Nebulette_06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Charleston Inn, responded to this review, 17 March 2012
Many thanks to this guest for taking the time to share their comments. We always appreciate guest feedback as it assists us in our efforts to improve our operation.

I am sorry that this guest's stay was made less than perfect by the noisy actions of another guest. Our goal is to offer clean, comfortable accommodations with excellent guest sevice. As we share these reviews with our associates, I am sure they will be happy to read that their hard work was noticed and appreciated.

Again, thank you for your comments as well as for choosing to visit with us. We hope to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Sumter, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

great place to stay near Charleston, but without Charleston prices. We were pleased to be given some information and maps during our breakfast.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jandgbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Charleston Inn, responded to this review, 17 March 2012
I would like to thank this guest for taking the time to post their review as well as for choosing to visit with us. We always appreciate guest feedback as it allows us to focus our efforts on those areas our guests feel are important.

Our goal is to offer clean, comfortable accommodations with excellent guest service. In the case of this guest, it appears we came close to achieving that goal. As we share these comments with our staff, I am sure they will be happy to read that their hard was noticed and appreciated.

Again, thank you for your comments. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kagawong, Canada
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 9 February 2012

Excell ent hotel. clean, friendly staff. Good breakfast but it would have been even better if it stayed open a bit later than 9 a.m.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Charleston Inn, responded to this review, 11 February 2012
Many thanks to this guest for taking the time to share their comments. We always appreciate guest feedback, as it allows us to constantly improve our operation while directing our efforts towards what's most important, the impact upon our guests.

It is one of our goals to offer clean, comfortable accommodations with excellent guest service. It appears, in this case, that we came close to achieving this goal. As we share these reviews with our associates, I am sure they will be happy to read that their hard work was noticed and appreciated.

Again, thank you for your comments. We look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Troy, Michigan
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 9 February 2012

This is a clean hotel and great price. The pool area is beautiful; feels like the tropisa with the lush landscaping.

Room Tip: Off the main street, so is very quiet
See more room tips
  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pammy0253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Charleston Inn, responded to this review, 11 February 2012
Many thanks to this guest for taking the time to share their comments. We always appreciate guest feedback, as it allows us to constantly improve our operation while directing our efforts towards what's most important, the impact upon our guests.

It is one of our goals to offer clean, comfortable accommodations with excellent guest service. It appears, in this case, that we came close to achieving this goal. As we share these reviews with our associates, I am sure they will be happy to read that their hard work was noticed and appreciated.

Again, thank you for your comments. We look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spencer, NC
1 review
5 of 5 bubbles Reviewed 9 February 2012

We always enjoy staying at the Sweetgrass. We visit our daughter who is in school in Charleston. We always have our little dog with us , so the pet-friendly option is a necessity. Everyone is helpful and thorough to address any issues, which rarely come up. The staff is always hospitable and willing to answer any questions about the surrounding area. We especially enjoy the grounds which are always maintained.

Room Tip: With a pet, choose a first-floor room for the convenience.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PAL604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Charleston Inn, responded to this review, 11 February 2012
Many thanks to this guest for taking the time to share their comments. We always appreciate guest feedback, as it allows us to constantly improve our operation while directing our efforts towards what's most important, the impact upon our guests.

It is one of our goals to offer clean, comfortable accommodations with excellent guest service. It appears, in this case, that we came close to achieving this goal. As we share these reviews with our associates, I am sure they will be happy to read that their hard work was noticed and appreciated.

Again, thank you for your comments. We look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Charleston Inn

Property: BEST WESTERN Charleston Inn
Address: 1540 Savannah Hwy, Charleston, SC 29407-7845 (Formerly BEST WESTERN Sweetgrass Inn)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#36 Family Hotel in Charleston
#36 Romantic Hotel in Charleston
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — BEST WESTERN Charleston Inn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western

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