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All reviews ashley river historic district lockwood drive fire pit hotel shuttle rocking chairs shuttle service water view pool area nice pool close to downtown corner room free parking front desk staff short drive very nice hotel folly beach
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Reviewed 28 November 2017

Recently stayed for 3 nights with my husband and 2-year old, and it was great. The bed was very comfortable and there was plenty of room to set up the travel cot. All of the staff we encountered were incredibly friendly and helpful. The exterior hotel grounds are great, with lots of rocking chairs and lounge areas overlooking the water, and a nice pool, hot tub, and fire pit. We had breakfast each day and it was delicious, with lots of selections (not free, though). Almost every day, there were complimentary treats of some kind put out in the lobby, which was nice.
My only slight complaint is about the area - we found the surrounding roads a bit confusing and never really mastered the art of getting back there. Also, there really aren't any restaurants in walking distance. There's ample free parking, though, and it was an easy $6 Uber ride to get to the restaurants and shopping downtown.
We'd definitely stay again if we're back in the area!

  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank abbalish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard Charleston Waterfront, responded to this reviewResponded 28 November 2017

Dear Guest,

Thank you for staying at Courtyard Charleston Waterfront. We are delighted to read you and your family had a great time with us and that you loved all the aspects of our hotel. Thanks again for being our guest, and we look forward to welcoming you all both soon.

Mark Thomas
General Manager

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Reviewed 16 November 2017

Stayed here for work-- the staff are insanely friendly and helpful. The location is right on the water and lovely. Surprisingly the food (only had breakfast) was excellent-- best breakfast I've had at a Marriott. Maybe bc Charleston food is so great they have to step up their game but honestly, I had a working breakfast and it was incredibly pleasant to sit by the waterfront and the boats, eating breakfast and getting work done. Rooms are great, clean and comfy. Staying here again for next business trip.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank wadnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard Charleston Waterfront, responded to this reviewResponded 17 November 2017

Dear wadnic,

Thank you for choosing Courtyard Charleston Waterfront for your business trip. We are thrilled to read you loved every aspect of your stay and were especially impressed by our delicious breakfast buffet and courteous associates. Your feedback is much appreciated, and we cannot wait to host you again in the future.

Mark Thomas
General Manager

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Reviewed 15 November 2017

My family and i had two rooms here over a five day period while waiting for my heart operation at MUSC. The staff could not have been more helpful. We were never sure of a date of departure due to the outcome of the surgery so the front desk did everything they could to accommodate our coming and goings Some nights one room some nights two. The restaurant staff was also very helpful and accommodating. The whole building has recently been renovated and looks great. The views of the river and he pool are nice and the outside seating area is a nice place to relax and watch the boats go by..This hotel is very close to the Medical Center and a very good option if that is your destination.

Room Tip: Waterview rooms are the best. AAA rate was the best option.
  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Steve408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard Charleston Waterfront, responded to this reviewResponded 16 November 2017

Dear Steve408,

We appreciate your review of your recent stay at the Courtyard Charleston Waterfront. It’s nice to know you were comfortable here and that our associates took good care of you. We wish you a speedy recovery and hope you will visit us again for a relaxing getaway without a visit to the hospital!

Mark Thomas
General Manager

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Reviewed 13 November 2017 via mobile

This hotel is beautiful and the staff is very helpful. While the rooms could use some updating and the Bistro some improvements, our room and view was terrific. Our shuttle driver Eddie couldn’t have been better. We never had to drive to the historic district nor did we have to walk far for a pickup. He was helpful in pointing us to the best sites.

Stayed: November 2017, travelled as a couple
Thank Brent C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Courtyard Charleston Waterfront, responded to this reviewResponded 18 November 2017

Dear Brent C,
Thank you so much for your wonderful review. We're glad our location perfectly suited your needs and that you appreciated our complimentary shuttle service. We appreciate your feedback and it was a pleasure having you as our guest. We cannot wait to serve you again on your next visit to Charleston!

Mark Thomas
General Manager

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Reviewed 9 November 2017

Great front desk staff made for a very enjoyable stay here. Lobby just underwent a major renovation and other updates are being made to the property as well. Free Wi-Fi, great outdoor space, waterfront views, shuttle to downtown, and great fitness center. Ursula at the front desk was also very accommodating and engaging. She was upbeat, and always willing to go the extra mile to make our stay that much more pleasant at the Courtyard Waterfront.

Room Tip: Ask for a water view, or at least partial water view room
  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard Charleston Waterfront, responded to this reviewResponded 11 November 2017

Thank you Mike T for choosing Courtyard Charleston Waterfront for your stay. We are thrilled to read how much you enjoyed every aspect of our hotel and our exceptional Southern hospitality and we look forward to sharing your feedback with the rest of the team especially Ursula. It was a pleasure having you as our guest and we cannot wait to serve you again on your next visit to Charleston!

Sincerely,
Mark Thomas
General Manager

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