Great location, convenient to shops and restaurants. Hotel staff was very helpful. Starbucks inside. Love the hotel and room but it could use a little refreshing. We would stay again though. Pet friendly. More
- Free Wifi
Great location, convenient to shops and restaurants. Hotel staff was very helpful. Starbucks inside. Love the hotel and room but it could use a little refreshing. We would stay again though. Pet friendly. MoreShow less
Hi Jennifer! Thank you for taking the time to provide us with your feedback & giving us ways that we can improve future experiences. We hope to welcome you back again soon.
We took a two night escape on the Locals package and enjoyed our stay tremendously. Everybody was very attentive to us and appreciative of our business. The Swamp Fox restaurant had delicious food and the pub in there concocted tasty signature cocktails. We suggest that you stop/dine/stay there on your visit to Charleston.
Hi Thomas! We love hearing this! We are so glad you enjoyed your experience with the hotel & with The Swamp Fox. We hope to see you back with us soon.
Amazing hotel but terrible lobby restaurant. Restaurant is over priced, staff is terrible, food isn’t good. Hotel is clean and hotel staff is very friendly. I would definitely stay here again minus going to the restaurant.
Thank you for taking the time to provide us with your feedback. We are truly sorry tp hear about your experience with our restaurant. We want you to know that this is not our standard and will take this feedback to the team. I know this doesn't change your experience but i hope you are assured that we will address this issue. Thank you again for choosing to stay with us and we hope to welcome you back.
Just terrific...we were Married and stayed in a suite for a week in December 2020. Gillian handled every aspect of our wedding, champagne toast, and dinner served in our suite. Everything was the best...more than we ever expected. We loved our stay at the Francis Marian.
We feel so loved!! Thank you so much for choosing us for your wedding day. It was very special to us to be a part of such an important time. We hope to have you back again (maybe for your anniversary!) :)
From top to bottom, this hotel ranks as one of the best hotels I've ever stayed in. The 'at your service' bellhops were an exceptional nicety, as was the swift room service from the Swamp Fox Cafe. For those wanting a comprehensive Charlestonian experience, stay at the Francis Marion. You won't be disappointed.
Wow! What a wonderful complement to receive. We are so glad you enjoyed your time with us while you visit Charleston. We hope to welcome you back soon!
Excellent trip. Family wedding everything was just wonderful. In this time of covid the hotel did an amazing job keep us safe and sanitized. Would love to go back someday and would recommend to others
Wonderful! We love hearing this and are so glad we were able to provide a safe experience. We will see you when you return soon!