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All reviews sesame place stayed here front desk free breakfast similar hotels fridge microwave waffles pa turnpike family event sleeping area desk area nice hotel nice size sofa bed would stay here again one night stay spacious room
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Reviewed 21 July 2018

The Front of the house, house keeping, day shift, midday shift, night shift. They were all very good and so professional with great mannerism. The also make the best chocolate chip cookies. My twin grand daughters enjoyed them for two days. That's how big they were! Job well done! There's no better place to stay!

Room tip: With service like this, every room is good!
Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank eedst251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2018

I made a reservation for a King Size Bed and Sofa Bed. We are 1 Adult and 2 kids traveling together. I normally put one of the kids on the sofa bed and the other with me when traveling. However in this occasion was impossible due to the configuration of the room.

You couldn't open or use the whole sofa bed. I even did a mobile check in the prior day, in which give housekeeping enough time to verify everything was in order, but not in these case. And I didn't have time to be switching room because my kids were sleeping already from the car.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank alsolution
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shs_phlwl_gm, Manager at SpringHill Suites by Marriott Philadelphia Willow Grove, responded to this reviewResponded 19 July 2018

Hello alsolution,

Thank you for taking the time to share your feedback with us, we have communicated this to the appropriate hotel party.

JT
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018

This hotel has all the amenities that you need and is ideally situated to be close to the parks yet not right in the mix of it all. The best part is that the double rooms have adequate sleeping accommodation for a family of up to 6 with the fold out. There is a mini fridge with sink and a microwave. Breakfast is a good mix of toast and waffles, fruit and yogurt with cereal, oatmeal, eggs and sausages. All and all it is a good option and may not be the best of what is around but it is far from the worse.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank JNUBI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2018

We stayed here for a family trip. The hotel is large and breakfast can be crowded. The staff was great upon check-in. Huge parking lot. A car is needed to get around the area. The hotel served its purpose for a one night stay.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank JJD19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shs_phlwl_gm, Operations Supervisor at SpringHill Suites by Marriott Philadelphia Willow Grove, responded to this reviewResponded 6 July 2018

Dear JJD19,

Thank you for choosing the SpringHill Suites Philadelphia Willow Grove for your recent travels to Willow Grove.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback.


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Reviewed 19 June 2018

This hotel is lovely, very clean, nice breakfast. We had a king room, it was very roomy and bright. The staff is very friendly and helpful. We needed to check out a little later than noon and it was no problem.

Room tip: we had a king room, we also had a pull out sofa in the room
Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Rita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shs_phlwl_gm, Manager at SpringHill Suites by Marriott Philadelphia Willow Grove, responded to this reviewResponded 20 June 2018

Hello,

Thank you for staying with us and taking the time to provide feedback on your most recent stay. We are happy to hear that you enjoyed your time here.

If there is anything that we can assist you with, please do not hesitate to let us know.

JT
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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