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Reviews (192)
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All reviewscorporate areastationary bikecardio equipmentroom was cleanvalley forge king of prussiaphiladelphia areabreakfast includedfree weightsstayed longercomfortable hotelstayed here for one nighta great stayindoor poolbusiness travelerice machineconvenient locationwould definitely stay here again
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Reviewed 29 June 2017 via mobile

Price: about $250 each night for 1 bedroom suite,

1. Located close to all; King or Prussia Mall, the new Town Center, freeways, restaurants/ shops including Walmart & a grocery store.

Also located on a quiet business corner.

2. Building; its old and outdated, single pane windows, old AC units barely work, obvious water damage in ceilings, luggage carts have flat worn tires barely carried our bags. Elevator and hallway had a funky smell. Some items in our suite was falling apart like the door stoppers and shelves in fridge.

3. Suite 252; 1 bedroom, separate living room; separate vanity from toilet/bath,

bath tub plugged, mold smell in bath room, dingy shower curtains, doors are misaligned, door stoppers falling off wall, AC units struggling to keep room cool needs to stay on 65 (equivalent to our 73 at home) otherwise it's too warm. Carpets dirty, curtains are very dusty.

Beds are old and full size not queen. There's only 1 phone in the room which is in the bedroom (not ideal with a sleeping baby). Barely any blankets on bed / very thin & dusty.

Pillows were uncomfortable- felt like plastic stuffed pillows - even sounded like it too.

Water damage in what looks like popcorn ceiling.

3. Service; courteous and very helpful staff. Prior to check-in I called to request several items like Pack & Play & towels. Items were in room upon arrival.

The only bad about service, is we had to assemble to the pack & play ourselves- all other hotels (4) we requested the same already set it up for us which is great because we needed it immediately when we arrived. Imagine cranky infant sitting in a car seat for our traveling- she wants to stretch her legs or go to bed immediately & we want to unload our bags and set up. Oh wait a sec- we need to build this thing, duh!

4. Bistro; some bananas were over ripe, pasties tasted old/stale. Should a croissant become hard seconds after warming 10 seconds?

5. Loud & inconsiderate hotel guests. Children left to run around playing tag up and down hall ways, slamming doors. One of their fathers walked down to ice machine with boxers, no shirt and tattoos all over. Thinking perhaps we were the only ones who paid the high price point.

Sum it up- aside from location & service, it's not worth paying the price.

Stayed: June 2017, travelled with family
Thank Q-Meyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara B, Assistant General Manager at Courtyard Philadelphia Valley Forge/King of Prussia, responded to this reviewResponded 1 July 2017

Dear Valued Guest,
Thank you for your feedback. I do apologize that we couldn't please you during your stay.

Barret Williams
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

We stayed here for 1 night, and even though the hotel was very full, it was quiet at all hours. The rooms were large, clean, and comfortable. The lobby was updated and spacious. There is a nice courtyard for guests to use, as well as balconies outside many of the rooms. All employees we encountered were friendly and seemed to enjoy their jobs. There is no complimentary breakfast here, but we knew that ahead of time. There is plenty of parking on all sides of the building, and the wooded area surrounding the hotel made it peaceful. The hotel is in a corporate area, but there is a very nice strip mall about a mile away, with places such as Chipotle, Panera, Starbucks, a Fro-Yo place, Five Below, Trader Joe's, and TJ Maxx. We would definitely stay here again, if the price is right.

  • Stayed: June 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank 4Bubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017

the lobby is lovely and modern, and rooms fresh and clean and comfortable, and the indoor pool area/ outdoor seating areas are better than typical of the chain and very enjoyable for my kids (2 10yos). The room is adequate size, even with sofa bed in use. I do wish that they offered (at least) ice water in the bobby, the tap water is lukewarm at best and its a nice (easy) extra to have one of the infused water jugs for guests. Staff was fine - though relatively brusque and impersonal. I have come to expect friendly staff at Marriotts, especially as a Silver reward member and it was noticeable to me the lack of warmth or interest in us. Not really a reason not to stay here, but just a note! Location is convenient to highways and Wegmans/ Mall/ restaurants.

Room Tip: we were on second floor facing the back of the building and it was very quiet
  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank jarpsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2017 via mobile

What an amazing hotel!! Arrived and was greeted by the GM, what an arrival experience. She truly took care in what we were doing in town. All the staff was great and accommodating everyone I interacted with went above and beyond!!

Stayed: June 2017, travelled as a couple
Thank vacaexpert777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017

We had a very nice weekend at the Courtyard Valley Forge/King of Prussia. The staff was attentive and polite. The rooms were very comfortable and spacious and the beds were fabulous. We didn't eat in the hotel but the location is very close to lots of great restaurants.

Room Tip: Choose rooms close to the side parking lot so it is easier to get in and out.
  • Stayed: May 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank jhanjhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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