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Review of Stone Bridge Inn

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Stone Bridge Inn
Ranked #1 of 3 Union Dale B&B and Inns
Reviewed 5 March 2013

A friend and I stayed one night in a queen room with a loft. This was our 2nd stay @ Stonebridge.We ski at Elk Mt. and the Inn's location to the ski area is great. The overall layout and feel of the property is very pleasant,but upgrades are seriously needed. The biggest complaint we have is the heater/ac unit in the rooms. There is no thermostat on these units,so they will run,blowing air continuously unless manually turned off. On a frigid winter's night,finding the perfect air temp is impossible,thereby your room is either a sweatbox or a meat locker. We tried to find the happy medium on the temp dial..to no avail.This means that someone is responsible for turning the heat on and off throughout the night! Inevitably,3am rolled around and we were both FREEZING in our beds. We remembered this when we checked in(our last visit was a few yrs. ago). Not a relaxing night. The furnishings are on the "antique" style,which is fine,but the TV was very "nostalgic" and the remote just didn't work. Table top flat screens would be a minimal investment and would go a long way in creating a lasting impression to guests.While the room and common areas were clean,the rugs and furnishings are worn and stains were apparent. The railing going up the staircase to the 2nd floor rooms is very wobbly and was in the same condition the last time we were there.Sadly,it just seems that this once lovely property is slipping.Dont expect much from the continental breakfast-croissants,a stick of butter,jelly,some fruit and tiny blueberry muffins. It's proximity to Elk makes it the only game in town,and it was pretty full during our stay.Hopefully.management will make some needed upgrades,but with little competition,complacency may reign. The shining star to this Inn is the restaurant/bar. The food,atmosphere and service are fabulous! While we will not be staying here again,we will probably eat here on our next ski trip.

  • Stayed: March 2013, travelled with friends
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6  Thank Mary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbinn2010, Owner at Stone Bridge Inn, responded to this reviewResponded 17 March 2013

Thank you for your insights and we’re glad you enjoyed our restaurant and tavern. Many of the inn guests that were here when you stayed are returning customers who have stayed multiple times and we are happy to see that they keep coming back.

The issue you had with the HVAC unit in the room has been resolved – the internal thermostat was faulty so the heat control knob on the panel that allows you to select a warmer to cooler temperature was unresponsive. The thermostat has been replaced, and we apologize that we weren’t aware of this and able to fix it in advance of your stay.

The televisions in the rooms are being replaced with new ones as needed. Although some of the sets are older, it seems unnecessary to replace them all at once when they still work fine. The wobble in the staircase railing that you mentioned will hopefully be remedied during our down time in April when it can be totally dismantled and stabilized from underneath. The continental breakfast varies slightly from day to day and usually includes a toaster item like English muffins, bagels or breakfast toast, plus Danish pastries, muffins or coffee cake, sometimes cereal, fruit, orange juice, coffee, decaf and assorted teas. The croissants put out during your visit were a last minute substitution, not typically served, and we have discussed with the staff your feedback about the offerings on that day. Guests frequently comment that the breakfast is more substantial than they expected, so we’re sorry your experience was less than satisfactory.

Updates are ongoing with regard to all areas of the property, and we are in total agreement that updates are still needed. Some improvements that have been accomplished over the past 16 months include new roofing on 80% of the multi-building complex, new carpeting throughout three levels in the restaurant / tavern area, refinishing of the bar dance floor and other wooden railings, stairs, etc., painting of various rooms in the inn and restaurant, expanded cable TV service and free WiFi throughout the inn rooms, various tiling in bathrooms, sealing the asphalt in the parking areas, and the purchase of various major appliances and equipment that needed to be replaced. We are constantly making updates and improvements and will continue in our efforts to satisfy new and returning guests.

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12 - 16 of 28 reviews

Reviewed 31 December 2012

Perhaps I'm not qualified to give a review since I did not stay here. I visited a friend and his family who were staying here while Skiing at Elk Mt. We had Dinner at Stone Bridge. They showed me their room and all around this Inn. What a beautiful place Stone Bridge is. I have to take my family to stay here. The area had received about 8" of snow while there and Stone Bridge looked like a picture post card. It has a very European feel. Many of the rooms have fireplaces and a lofts with beds which are great for families. A common area is a nice place for guests to gather and discuss the days skiing, have a drink or an AM continental breakfast.

Stone Bridge has a small number of rooms and I believe they book up quite fast. I was told that they also have an indoor pool area with a fireplace as well. There is a restaurant and bar area as well.

I don't see a lot of Excellent reviews here but compared to other accommodations in the area, I have to give this an Excellent review. It's about two miles from the base of Elk Mountain ski area which is very convenient. Talking to a few guests while visiting, it appears that this place has a lot of regulars who come every year, especially during holiday weeks. Book early, but don't take my room!

  • Stayed: December 2012, travelled with friends
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1  Thank beanzalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2012

My husband and I spent the weekend at Stone Bridge when we were in the area visiting our son at camp. The hotel was nicely located and easy to find. Our check in was quick and easy, since the property only has a dozen rooms. We were booked into room 7, which is on the second floor and looks out the rear of the inn. No view to speak of.
The place is quaint, although started to seem a bit dated. There are two things about the hotel that were least enjoyed was 1) the inability to get our room to a comfortable temperature. The air conditioning unit did not seem to have a thermostat, so no matter what temperature range you selected, it just ran really cold. And since it was an older unit, it caused my husband some respiratory problems, likely due to it's age, perhaps old filter and the fact that it ran and ran. And 2) the building has a marked musty smell to it. Sort of reminded me of an old damp basement. Our room itself was fine, but the common area where they serve continental breakfast really needed a dehumidifier to address this problem.
The real gem of this property is it's restaurant. Here you are in the middle of no where, and it's menu was top notch. We ate here both nights we stayed and got the chance to try several of the appetizers and entrees. I was not disappointed by anything. Our favorites were the beef tournedos and the roasted duck. Both perfectly done and delicious. We actually ate in the pub both nights where they serve the full restaurant menu. We thought it was more relaxing and casual to sit at the bar rather than in the main dining room. The bartender Ryan was great! We enjoyed our conversations with him and his attention to service was fantastic.
Overall, this was a nice little place and I would recommend it for a short weekend getaway. If they address the musty problem and dated air conditioning units, I would consider giving it an excellent rating.

  • Stayed: August 2012, travelled as a couple
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1  Thank DelcoMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2011

This is our favorite getaway place when we're in the Endless Mountains. The staff is frielndly, helpful and feel like old friends... the restaurant is nice with a unique selection.. but our favorite is the tavern...

  • Stayed: October 2010, travelled as a couple
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4  Thank denisehurley67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2011

I've stayed here several times - all during ski season, and have always enjoyed my stay. The European ambiance of the inn is especially inviting and the rooms are clean and comfortable. I particularly love the rooms with fireplaces. A continental breakfast is served and gets you off to a good start on the slopes. I only wish they would put coffee makers and small refrigerators in the rooms; a microwave somewhere in office or living room would be nice too. The tavern is not open every nite, but when it is, one can enjoy an apres ski drink and burger without going up the road. The place is always my first choice for an overnite at Elk and I can't wait to go again!

  • Stayed: January 2011, travelled solo
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3  Thank SkierhikerGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Stone Bridge Inn

Address: 306 Sugar Hill Rd, Union Dale, PA 18470-7397
Region: United States > Pennsylvania > Union Dale
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Union Dale
Number of rooms: 13
Official Description (provided by the hotel):
Stone Bridge Inn & Restaurant is a unique and charming European-style inn. Here you'll enjoy a relaxing retreat and excellent food in a spectacular country setting. Nestled on a hilltop, surrounded by rolling hills and meadows, it is reminiscent of a small European village - a quaint, alpine hideaway. The Inn offers thirteen unique and comfortable rooms, while the restaurant and tavern feature multi-level post and beam architecture with fireplaces and cozy corners. On nearly 200 acres of forests and pastures, traversed by a small trout stream, Stone Bridge is in the heart of the Endless Mountains and just minutes from Elk Mountain, Pennsylvania's finest ski area. It is located within three hours of New York City and Philadelphia, and one-half hour north of Scranton, PA. Whatever the season, Stone Bridge offers a variety of recreational facilities, including access to an indoor pool and hot tub, horseback riding, cross-country skiing and hiking trails, nearby golf courses, fishing, snowmobiling and bike trails, as well as downhill skiing at Elk Mountain. The Endless Mountains region provides a fine variety of antique shops, scenic vistas, historic sites and additional fishing and hunting areas in nearby State Gamelands.Stone Bridge is perfect for couples and families looking for a getaway and also specializes in unique events such as weddings, receptions, rehearsal dinners, anniversary parties, business retreats and family reunions. ... more   less 
Also Known As:
Stone Bridge Hotel Union Dale

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