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All reviews cookies pa turnpike truck stop very nice hotel outdoor pool complimentary breakfast other hotels comfortable beds front desk staff oatmeal road trip stay there again staff was friendly fresh fruit breakfast area flight memorial toll booth
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16 - 21 of 729 reviews
Reviewed 10 September 2018

Was passing through on my way back to Washington DC. The road to the hotel was covered with stones, rocks and tar. There is a lot of truck traffic right there. Staff was wonderful but my air conditioner was so loud.

Date of stay: September 2018
  • Trip type: Travelled solo
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Review collected in partnership with Hampton
1  Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferH7424, General Manager at Hampton Inn Somerset, responded to this reviewResponded 11 September 2018

I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that we were not able to provide you with the quality of services that you deserve. This is not typical of our hotel and we are always looking for ways to improve our customer experience.
Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. You can be confident that we will follow up on your concerns so that others are not as disappointed as you were.
Thank you again for your feedback and we hope you will consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018

While this is the heart of Western PAs Laurel Highlands region which has some beautiful scenery and hiking/biking trails, this is not a resort hotel. The back of the hotel is literally 100 yards from the PA turnpike exit ramp. And it doesn't pretend to be or do anything other than what it is....a convenient overnight bed and a quick breakfast for turnpike travelers. It does that reasonably well. The rooms appear to have been updated recently and are in good shape and clean. There is a small fitness area and a small outdoor pool (no hot tub). So I wouldn't use this hotel as the home base for a vacation stay, but it was perfect for our needs: a 3 night stay for my daughter's wedding an easy drive to the venue. I needed a decent bed, a quick breakfast, and a place to dress for the event. It ticked the boxes.

Date of stay: August 2018
  • Trip type: Travelled with family
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Review collected in partnership with Hampton
1  Thank tstocksl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise-HiltonHelp, on behalf of management at Hampton Inn Somerset, responded to this reviewResponded 5 September 2018

Dear tstocksl,

Thank you for your review. We are very happy to hear to hear that you had an enjoyable stay with us. We are all about Satisfaction Guaranteed! We hope to see you again soon, we would love to have you. Safe Travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2018

We stayed at this hotel as part of a large group motorcycle event, America's 911 Ride. This hotel exceeded all expectations and treated us very well. I was able to check in and receive a digital key before arriving, this allowed us to enter the room immediately. A welcome amenity after a long day on the road. We were provided a welcome cake and snacks and, just inside the door, was a bin of clean clothes to wipe down our bikes and another for the used towels. Brilliant! The staff prepared a 4:30 breakfast buffet for our early departure with kindness and smiles. Delicious and very, very appreciated. I could not say more about how great this stay was. Thank you.

Date of stay: August 2018
  • Trip type: Travelled on business
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Review collected in partnership with Hampton
Thank Faith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2018

Great hotel! Great rates! Excellent customer service! Convenient to the Flight 93 Memorial. Very appreciative that they support the America’s 9/11 Ride every year. Fairly typical Hampton Inn experience, but the service is exceptional and the digital key is very convenient.

Date of stay: August 2018
  • Trip type: Travelled as a couple
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Review collected in partnership with Hampton
Thank BcOneSeven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2018

We stayed here for a night as we were traveling on and needed to break up our trip. Our room was very clean and comfy- seemed geared for business travelers (large office area) more than families wanting space- but we fit! One note: toilet seats unusually short, but not a problem- just surprising! We even used their pack and play. Everyone was very friendly. We did need to call more than once as the initial call wasn't answered, but in fairness it was late at night. Breakfast had great variety and was yummy. We were not staying in the area, but would stay there again when driving through.

Date of stay: August 2018
  • Trip type: Travelled with family
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Review collected in partnership with Hampton
Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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