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Reviewed 29 August 2018

I've stayed here a few times while in a nearby town on business. The folks are very nice here. The rooms are clean and neat, however, they lack a fresh-smell. This is important to me. I don't want my room to smell like 100 people were in here before me. The main paint color on three walls is a dark gold. They use the old CFL bulbs which have a darker light than LEDs. I prefer a light and bright room. The bathroom was clean and water pressure was good. The towels were ok. They have fresh-baked cookies in the evening. Maybe if they simply change the light bulbs it would improve the overall atmosphere. Breakfast in the morning is average.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank sherimcq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TriciaH187, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 29 August 2018

Thank you so much for staying with us. We are working on changing all of our lighting over to the LED bulbs here at the hotel. We have just received the new hall way sconces and have to get them installed and the rest of the lighting will be following them soon. We are also in the process of switching all of our linens and terry. Everything has to be in place for Best Western by the end of spring 2019. We are just getting all of the information necessary to place the order. I hope that you would stop back and see us again soon. We have many new things coming to our hotel. In fact our new 43" televisions just arrived yesterday afternoon and we have starting installing them today! We look forward to seeing you again.


Tricia Hess
General Manager

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Reviewed 22 August 2018 via mobile

Clean, comfortable. Staff very helpful. Checked in just before a huge downpour. 1st floor flooded-staff on duty did the best they could in the emergency. Had floors cleaned by morning. Deserve a bonus for their efforts

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank suewD2129KR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia H, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 23 August 2018

Thank you so much for staying with us. I am so sorry that you were here when we flooded. We did the best that we could under the circumstances. My staff and I worked so hard that evening to get everything cleaned up as best as we could so that you wouldn't be impacted too much. The professionals came in the next afternoon and we are getting things back to normal. I hope you will stop back and see us again sometime soon.

Tricia Hess
General Manager

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Reviewed 14 August 2018 via mobile

We recently had the privilege to stay at this hotel while exploring the PA Wilds! This was one of the cleanest hotels I have EVER stayed in!They lovingly accommodated 22 of us which included lots of kids! They were kind and helpful and even left us swim past the curfew!

Fantastic breakfast, EXCELLENT coffee! We were chugging it! And the staff could not have been more friendly! Highly recommend this gem!

Date of stay: August 2018
Trip type: Travelled with friends
Thank 648nancyh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia H, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 14 August 2018

Thank you so much for staying with us! We are so glad that you found everything to be to your liking. Our employees work hard to provide the quality of service each of our guests deserve. We loved having your group of kids stay with us. They were so good. We were glad to accommodate you. Stop back and see us again on your next visit to our area.

Tricia Hess
General Manager

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Reviewed 15 July 2018

Our room was clean and large. Everything looked inviting. The staff was friendly and attentive. We were in town for a wedding which was less than a mile away so it was very convenient. The area is beautiful.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Joan B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia H, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 18 July 2018

We are so glad that you chose to stay with us for the wedding that you were attending. Our staff works hard to provide the quality of service that you deserve. We try our best to allow earlier check ins for wedding groups coming in because we know you have to get ready to attend the big event. I hope you will stop back to the area sometime. There are a lot of things to see near here. We have the elk in Benezette, the Kinzua Bridge, and Straub Brewery just to name a few. Decker's Chapel is just right next to our building as well.

Tricia Hess
General Manager

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Reviewed 14 July 2018

Stayed there for 4 days while granddaughter played in a Little League Tournament. There were a lot of ball player families staying and the staff made us feel so welcome. We often checked out in the morning then the team would win and then would check back in. Bambi, the night manager, was always friendly and always found us a room and a place to park our car as the parking lot was being paved. Breakfast buffet in the morning was always fresh and the staff was so friendly. I had never stayed at a Best Western before but I definitely will from now on.

Date of stay: July 2018
Trip type: Travelled with family
Thank LizAnn28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia H, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 18 July 2018

I am so glad that you enjoyed your stay with us. Our employees work hard to provide the quality of service and care that you deserve. We love to have the ball teams stay with us and like to follow along with their wins and losses. The girls on your teams were a pleasure to work with. We hope that you will come back and see us the next time you are in the area.


Tricia Hess
General Manager

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