Key worked only 25% of time; bathroom smelled like a sewer 50% of time; film on bathroom counter as I arrived. Otherwise, room clean. Problems reported, attempts made, little success. More
- Free Wifi
- Free Parking
Key worked only 25% of time; bathroom smelled like a sewer 50% of time; film on bathroom counter as I arrived. Otherwise, room clean. Problems reported, attempts made, little success. MoreShow less
I'm sorry to hear about this. We truly strive to provide the best service to all of our guests. Hopefully you will visit again and we can change your mind.
We stopped here for a night before traveling on to our next destination. Right off the turnpike and convenient. Very clean, very friendly staff. Our kids really enjoyed the indoor pool and we enjoyed the hot tub. There is a GREAT pizza place across the street next to Giant. Can’t remember the name..... but overall great hotel and freT value.
Thank you so much for your kind words. We're happy you enjoyed our pool and hot tub. We hope you stop by whenever your passing through again.
We have just discovered Wingate hotels and have been very satisfied with them - in Mechanicsburg Pennsylvania and Buckhead, Atlanta, Georgia
We are happy you discovered our hotel and even more pleased that you were satisfied with your recent stay. We hope you visit us whenever you are in Mechanicsburg, PA again!
My suggestions: Add free-weights to gym. No TV remote in gym. Monitor breakfast better. No eggs replenished.
Thank you for the kind words and great suggestions. We hope your next visit better meets your standards.
I checked in late, but the front desk staff was very pleasant. The room was horrible. Hair on the bed, in the bathroom, the toilet had been USED and not cleaned! The sheets were not fresh. The manager listened but stated that on my return trip they could make my room complimentary. Maybe doing that then would ensure I return.
I'm so sorry to hear about this experience, I know after traveling after a long day and getting in late, this could be quite frustrating. We are definitely making some changes, and hope you choose to stay with us again in the future.
Stayed many nights, clean, mostly quite (unless children are here), better than average breakfast, restaurants close by.
Thank you for your kind and honest review. We look forward to your next stay with us. Thank you for choosing Wingate by Wyndham Mechanicsburg!