Panera definitely has dependable quality. No matter which location you choose, you will get the same taste. In general, the food is of high quality and I enjoy the taste. I also usually feel full after leaving (which is always a concern with this type of food genre). Unfortunately, I did not catch the name of our cashier, but she did an excellent job of customer service. She was very friendly, carefully checked our order, and followed up with our table to make sure things were going well. I was a part of a large party, and to my knowledge not one order was incorrect. I could be wrong, but it sounded as if this cashier did not normally work at the Covered Bridge location. Glad she was there for our party! My biggest issue with Panera is the sloppy presentation and arrangement of the sandwiches. On almost every visit, the arrangement of the sandwiches are so shoddy that they fall apart after 1 or 2 bites. I often have huge pieces of the sandwich fall out because the selected bread is too small. This issue is not limited to the Covered Bridge location, and my suspicion is that it is the result of rushing to fulfill orders quickly. Improvement in this area would move my rating up to a "4".
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