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“Wonderful place to stay”

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DoubleTree Resort by Hilton Hotel Lancaster
Ranked #7 of 40 Hotels in Lancaster
Certificate of Excellence
Reviewed 10 November 2017

This hotel has never disappointed. My family so enjoys the pool and I appreciate how clean the rooms are and how friendly the staff is. They make you feel very special when you stay here which is why we return often. Comfortable beds and lovely views.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this reviewResponded 13 November 2017

Jennifer P,
Thank you for sharing your wonderful experience, and for choosing to stay with us time and time again! We are happy you always enjoy your stay, and especially love the pool! We look forward to seeing you the next time you are in the Lancaster area! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

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41 - 45 of 1,714 reviews

Reviewed 8 November 2017

The grounds were beautiful. The staff was very friendly. The room was clean. The AC was extremely loud. The restaurant was very good. The breakfast buffet was excellent. The water park and pool were nice.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this reviewResponded 10 November 2017

Jamie M,
Thank you for sharing your experience, and for choosing to stay with us. We apologize the AC unit was noisy during your stay, and will work with our maintenance team to repair or replace the unit as needed. We are happy you enjoyed your stay otherwise, and hope you will return and give us another opportunity to give you a great experience! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

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Reviewed 6 November 2017

The Doubletree is an excellent hotel to hold a conference, retreat, wedding, honeymoon, or any other function. The hotel and staff are excellent. You get your money's worth and then some. I really enjoyed my stay there.

  • Stayed: November 2017, travelled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank 288jacquelynb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this reviewResponded 7 November 2017

288jacquelynb,
Thank you for sharing your conference experience, and for choosing to stay with us. We are happy you enjoyed everything about the property, and hope you will return and visit with us again in the near future! Emily Drennen :: edrennen@willowval.com :: Guest Relations

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Reviewed 5 November 2017

Definitely a favorite destination, clean friendly staff and fantastic service. Room was excellent condition and the bed was spotless with soft pillows and a great view of the center court of the interior of the hotel

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank V9394YZronh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this reviewResponded 7 November 2017

V9394YZronh,
Thank you for sharing your great experience, and for choosing to stay with us. We are happy you had an excellent stay, and hope you will return and visit with us again the next time you are in the Lancaster area! Emily Drennen :: edrennen@willowval.com :: Guest Relations

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Reviewed 30 October 2017

From check-in to check-out, the stay was wonderful! The room was nice. The king bed was soooo comfortable that we slept until 10:00 each morning. The 50" TV was an added bonus. The jacuzzi bath was VERY LARGE. The building was very clean. The room was very clean. The only draw back was No In Room Microwave in none of the rooms. You had to go down the hall to the Vending and Ice Machine area to heat up your food. It would be a 5-star review if the rooms had microwaves.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
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1  Thank Getaway4613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this reviewResponded 1 November 2017

Getaway4613,
Thank you for sharing your feedback, and for choosing to stay with us. We strive to provide our guests with a great experience, and we are happy that you enjoyed your stay, and especially loved the comfortable beds and jacuzzi tub! We will make sure to pass your suggestion onto our general manager who is always looking for ways we can improve for our guests, and hope you will return and visit with us again the next time you are in the Lancaster area! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

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Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Price Range: €111 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Official Description (provided by the hotel):
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 
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Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster

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