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Reviewed 10 September 2018

Went there for years and stopped going this year. Things that were broken for years literally still have signs saying under repair and the rooms are dated and furniture looked worn at best. Pool had debris in it and even when I submitted the survey afterward, no one reached out to discuss or attempt to correct.

Stayed: January 2018
2  Thank Ginger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RomanceManager, Manager at Cove Haven Resort, responded to this reviewResponded 13 September 2018

We are disappointed your most recent feedback was not followed up with. We are expecting continued renovations and updates throughout the next year as we make things even better at our resort.

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Reviewed 9 September 2018 via mobile

My husband and i arrived at the resort and went to our harbor tower room and when we walked in the room smelled of mildew so bad. The air conditioner was cracked in half and had mold on the entire top of it that was blowing room temp air. The bed spread was frayed and the entire front side of the round mattress and was stained with i cant even put into words. The balcony was filled with dirt and leaves. There were stains all over the couch in room as well. We were so upset as this was our anniversary and couldn’t wait to come here. We couldnt even touch anything in the room. So gross. We had to leave the room immediately. The front desk said that all the rooms are pretty much like that and haven’t been renovated or fixed up in many years. She fully refunded us thank god. I would not recommend this hotel to anyone. Looks like room stood still for thirty years and no one ever cleaned it yuk.

Stayed: August 2018, travelled as a couple
1  Thank kksunshine2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RomanceManager, Manager at Cove Haven Resort, responded to this reviewResponded 10 September 2018

We are sorry to read you felt the suite you stayed in was not to your liking. We clean our suites daily and perform maintenance on them daily to ensure we offer our guests the highest quality experience possible. We are looking forward to updates down the road to give our guests an even greater experience.

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Reviewed 4 September 2018 via mobile

My husband and I were newlyweds and Cove Haven was the most perfect trip for us to celebrate our marriage. We had such a relaxing, enjoyable time. The honeymoon package fit our needs and our room was absolutely beautiful! We can't stop talking about our little slice of paradise and can't wait to visit again!

Stayed: August 2018, travelled as a couple
3  Thank Sara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RomanceManager, Manager at Cove Haven Resort, responded to this reviewResponded 6 September 2018

We are delighted to learn you and your husbands enjoyed celebrating your Honeymoon at our resort and found everything to be beautiful and amazing. We hope to see you when you return for your first anniversary!

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Reviewed 3 September 2018

The place is good for couples and also it has nice paddle boats and closed resort and more private. I didnt like the rooms but for couple of nights it was okay. The lake view was good and its away from city pollution like you are living in a small town.. i liked it. But the cost you pay and what you get, i felt its over rated

Room Tip: Its hard to notice from Road, so watch out when going, its a small sign to enter.
  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank awesomnesssam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RomanceManager, Manager at Cove Haven Resort, responded to this reviewResponded 4 September 2018

While we're pleased your overall stay was enjoyable, we are disappointed you felt you didn't have a complete experience during your visit to the Land of Love. We are looking forward to continued updates around the property and always want to find new ways to give our guests the best experience possible. We hope you keep us in mind for future romantic getaways are we give our guests even more reason than before to enjoy what we have to offer.

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Reviewed 28 August 2018

We have been coming to this location for years and love it. Granted is not as up to date as of a lot of other resorts - but the tacky/cheesiness of it is what keeps us coming back. The staff is AMAZING - we are always greeted by familiar smiles from the servers in the restaurant to the bartenders. The entertainment varies between just local comedians to top name entertainers. The food is good and there is always a nice selection. There is a lot to do in the Wallenpaupack area as well, from breweries to nature hikes...even a zoo.

Stayed: May 2018
2  Thank jbss1173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RomanceManager, Manager at Cove Haven Resort, responded to this reviewResponded 29 August 2018

We are so incredibly honored to read about how much you love our staff with every repeat visit you have. We're also happy to see you enjoy the region we're located in, as there are many great shops and sights. Thank you for being our guests- we look forward to seeing you again soon!

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