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Reviewed 21 September 2017

We stayed 3 nights with friends in a sea view room and enjoyed every moment. Good facilities including a heated outdoor pool and considering it was mid-September was pleasantly warm - the indoor pool was like swimming in bath water. The golf course is within walking distance, the 'boys' hired a buggy and were impressed with the course. There is also a putting course within the beautifully kept gardens. Plenty of walks in the locality including access to the beach. Breakfast and dinner were excellent, good selection of wine; lunches, snacks, etc available during the day, all good sized portions. Staff very pleasant and helpful. Rooms clean, in fact everywhere impeccable.

Room Tip: Sea view, 1st or 2nd floor for good views
  • Stayed: September 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank joannie448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 22 September 2017

Thank you for your fantastic review of the Carlyon Bay Hotel.

I am delighted to read that you had a wonderful stay with us. There is nothing quite like the view over the bay. We are very fortunate with our beautiful location and the golf course being within walking distance for the complimentary rounds of golf with your stay. You certainly made the most of your stay, experiencing the beach, both pools and local walks.

I will pass on your kind comments to both our management and staff, we hope that we see you again in the near future. Kind regards, CBH.

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Reviewed 19 September 2017 via mobile

My husband and I have just come back from our first stay at this hotel.
The sea view room was lovely.
All members of staff were very helpful.
We ate in the Taste restaurant each evening, the food was excellent.
The grounds were kept beautiful.
Thank you to all.

Stayed: September 2017, travelled as a couple
Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 22 September 2017

Thank you very much for your 5* review.

I am delighted to hear that you had a fantastic stay with us. We pride ourselves in delivering a high quality experience and praise will be passed on to all departments.
The Taste Brasserie offers a relaxing, informal and contemporary style which I am glad you have thoroughly enjoyed.

We hope to see you again in the near future. Kind regards, CBH.

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Reviewed 18 September 2017

As usual another lovely lunch wonderful food excellent friendly service they even made sure it was a lovely sunny day we are really looking forward to another short break at the Hotel in November roll on

  • Stayed: September 2017, travelled as a couple
    • Location
    • Service
Thank angela l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 19 September 2017

Thank you for your 5 * review of us here at the Carlyon Bay Hotel.

We are very pleased to hear that you had another wonderful experience with us, and that the sun was shining!

We look forward to seeing you again in November. Kind regards, CBH.

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Reviewed 16 September 2017

My wife and I stayed for three nights this week (11-13 Sep 2017). Overall we thought it over-priced and lacking in some important areas. However, to be fair, it has some very good points as well. On the plus side, the staff were very nice and tried to be as helpful as possible. The food in the Taste restaurant was very good and the service in there was exceptional. The public rooms are spacious and very nice, as are the grounds and the views. On the other hands the rooms are nothing special at all. Although very well decorated, they are no better in size or facility than a standard Premier Inn room. The spa is very basic and the layout of the pool area is just weird. The tiling round the pool is actually painful to walk on. Most annoying is their laughable description of the gym quote state of the art unquote. Yeah right...almost all of the equipment in there is rusty old first generation machines, 10-20 years old...and the gym is tiny and ill-equipped. I would have thought a hotel of this quality (charging the prices it does) could afford to update it's spa and gym facilities, but if not, at least it could advertise them legitimately.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Keefey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 19 September 2017

Thank you for your review of the Carlyon Bay Hotel.

I am pleased to hear that you experienced both exceptional service in Taste and from the staff throughout the hotel, and enjoyed our prime location views. Whilst we usually receive positive feedback with both our bedrooms and spa, I am disappointed to hear that you were not entirely satisfied on this occasion. We have a large variety of rooms available at the hotel to suit all needs, but your feedback will be passed on to the relevant departments.

We hope that we see you again in the near future. Kind regards, CBH.

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Reviewed 16 September 2017

Good package for golfers and spa users. Stayed as part of a walking group and package included excellent dinner bed & breakfast. Staff had smiles, well trained and helpful. Gluten-free diet catered for. Great sea views in reception rooms and bedrooms on sea side.

Room Tip: Sea views on south side
  • Stayed: September 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank 284scb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 19 September 2017

Thank you for taking the time to review us here at the Carlyon Bay Hotel. I am delighted to hear that you had a fantastic stay and made the most out of our spa and golfing facilities.

We have great feedback when it comes to our staff and we will pass your praises on to all departments.

We hope that we see you again soon, Kind regards CBH.

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