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“Disappointed”

The Britannia Inn & Waves Restaurant
Ranked #3 of 28 Restaurants in Par
Certificate of Excellence
Price range: US$10 - US$32
Cuisines: Seafood, Pub, Grill
Dining options: Breakfast, After-hours, Delivery, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Reviewed 23 May 2017

A family gathering for a birthday, the eating area has a canteen feel to it disinterested staff, and a menu that is trying to hard. Roast salmon with pancetta and Brie! Less is more guys a good piece of fish is a stand alone meal no need for pancetta let alone the Brie!,

    • Value
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Thank Derek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BritanniaManagement, General Manager at The Britannia Inn & Waves Restaurant, responded to this reviewResponded 30 May 2017

Thank you so much for taking the time to review the Britannia Inn. We are really very sorry to hear that you were disappointed with your experience, and we really hope that this wouldn't put you off giving us another try in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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215 - 219 of 793 reviews

Reviewed 21 May 2017

Had lunch here prior to visiting the Eden Project. Large 4* pub/hotel with pub garden and restaurant. Should imagine it's very busy at weekends and holidays but when we were there it was a relatively quiet mid-week lunchtime. Staff were pleasant and service was speedy. Good menu, particularly the Specials menu. We both had the Roast Lamb which was tender, tasty and plentiful served with Roast Potatoes and a selection of fresh vegetables. Only negative was a member of staff making a mobile phone call in the lounge area.

    • Value
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Thank Glyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BritanniaManagement, General Manager at The Britannia Inn & Waves Restaurant, responded to this reviewResponded 30 May 2017

Thank you so much for taking the time to review the Britannia Inn. We are so pleased to hear that you both enjoyed your roast lamb, and the staff were pleasant and efficient. Very disappointing to read the incident with one of our staff members using their mobile phone, we will look into this straight away. We really do hope you will visit us again soon.

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Reviewed 17 May 2017

A rustic restaurant with very attentive staff and very good food, the fish of the day(salmon) was delightful, the deserts filling and the house wine good

Thank srp944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BritanniaManagement, General Manager at The Britannia Inn & Waves Restaurant, responded to this reviewResponded 30 May 2017

Thank you so much for taking the time to review the Britannia Inn. It is lovely to hear you enjoyed our 'fish of the day' dish and also your desert, and our house wine. It is also always fantastic to hear that our staff are providing an attentive service. We really do hope you will visit us again soon.

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Reviewed 15 May 2017

The restaurant was really good, staff at the pub really friendly. The rooms were very comfy and the noise from the pub couldnt' be heard from them, the breakfast was really good!

    • Value
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    • Food
Thank Isabel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BritanniaManagement, General Manager at The Britannia Inn & Waves Restaurant, responded to this reviewResponded 30 May 2017

Thank you so much for taking the time to review the Britannia Inn. We are so pleased you enjoyed your stay with us. Thank you for your lovely comments on our food, rooms and staff, we really hope you will visit us again soon.

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Reviewed 11 May 2017

Good welcome but the staff did not have much of a clue. I asked for bread and the waiter asked if I wanted it before my starter or between starter and main corse. I said that I just wanted a basket of bread to eat with my meal, but he dids not understand. I asked for explanation of two dishes on the menu before I ordered. The waiter did not know anything about the food and on both occasions had to go and "ask the chef". The food was greasy. The apple and blackberry pie was inedible.

1  Thank StJohn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BritanniaManagement, General Manager at The Britannia Inn & Waves Restaurant, responded to this reviewResponded 26 May 2017

Thank you for taking the time to leave a review on the Britannia Inn. We are so sorry to read that you did not have a good experience with us, we always follow up reviews good or bad and we will be sure to investigate this incident, as it is disappointing for us to have not met our usual high standard. We do hope you may consider visiting us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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