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1,784
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All reviews covered walkway chinese restaurant the executive lounge minute walk long walk next morning free train an early flight london heathrow airport one night stay car park between flights an overnight stay good nights sleep hoppa bus oscars concierge
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Reviewed 4 weeks ago via mobile

Great hotel for pre flight stay.So nice could have stayed longer. Very helpful with us slightly senior people. Very comfortable with every ammentety.Did not try the Chinese or bistro but they looked very inviting

Stayed: October 2018, travelled as a couple
Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear "Edward B"

Thank you for rating us with 5*, it is great to learn of your positive experience with us and we look forward to welcoming you back to the Hilton London Heathrow in the near future.

Kind regards
Jurgen

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Reviewed 4 weeks ago via mobile

Stayed for one night before we flew to Miami.
Hotel is in Ideal location and easy to find.
Parking is in open air but directly in front. Of hotel. (Don’t do what we did and leave cases in car, as there are steps up to hotel — there is a lay-by outside hotel so stop there an unload)
Rooms clean and very presentable, we stayed on exec level (level 5). No noise of airport at all.
Food choices in hotel, quality was good.

Stayed: October 2018, travelled as a couple
Thank Myles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear "Myles G"

Thank you for your review, its great to learn you had a positive experience and enjoyed your stay before your flight.

We hope you go on to have a great time in Miami.

Kind regards
Jurgen

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Reviewed 4 weeks ago

I stopped over at this hotel for a 16 hour layover with a flight the next morning. Easy to reach, comfortable, quiet and excellent service were provided. I was able to rest and relax comfortably until I had to check out the next morning. Wonderful!

  • Stayed: October 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank SMaj201810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear "SMaj201810"

Thank you for choosing the Hilton London Heathrow for your stay. The team are delighted you were impressed with our hotel and service.

We hope you will join us again in the near future.

Kind regards
Jurgen

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Reviewed 4 weeks ago via mobile

Having stayed here for business and corporate event, the facilities and staff are very professional and accommodating.
However the greatest thing they helps me to do was to recover a lost time, which was personal and irreplaceable, big big thanks to the hotel and Monica in particular for that.

Stayed: September 2018, travelled on business
Thank lessthanbizclass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear "lessthanbizclass"

Thank you for sharing your feedback and highlighting your special mention to Monica. I was thrilled she was able to help with your lost item and deliver it safely to you.

We very much hope you will join us again in the near future.

Best regards
Jurgen

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Reviewed 4 weeks ago

looks nice from out side not to far from the airport, inside looks really well done at the reception.
rooms look good but did not like the bed as they were hard and mini fridge did not open and had to ring up twice two get it opened, did not have food but I am sure it is nice

  • Stayed: October 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank 148luket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear "Luke T"

I am sorry to hear you did not enjoy your time with us and that you had some issues with your mini fridge. Your feedback will be shared with the relevant managers to review further.

Although you may not choose to stay with us again we hope you will consider one of our other sister Hilton properties.

Kind regards
Jurgen

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