We were pleasantly surprised by the high standards of this hotel. We stayed on two occasions during the last month. We were greeted as soon as we entered and were shown how to use the self check in. The room was a good size and spotlessly clean. Some rooms overlook the runway if you are interested in the planes. The beds were large and very comfortable and the soundproofing was pretty good.
We were welcomed into the bar by a lovely gentleman called Sujee. He was so efficient and such a pleasant man to talk to. He even remembered us immediately on our second stay despite the hundreds of people he must meet . All the staff were great and they appeared to enjoy their work. Every time we entered the reception someone would approach us to see if we needed anything.
The food and drinks were reasonably priced for a London hotel and what we did eat was lovely.
Will certainly use this hotel again .More