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“New management ”
Review of The Water Meadow

The Water Meadow
Ranked #12 of 56 Restaurants in Melksham
Restaurant details
Reviewed 22 September 2017 via mobile

Last minute decision to visit early evening.
We were warmly greeted and seated.
The new landlord welcomed us and explained the beer selection to my husband.
We selected our meals and ordered, the attentive (floor manager?) was aware of us being ready and we weren’t waiting ages.
Our food was fine ( same chef I’d say) and arrived promptly.
We were served our food by a very smily young man, this is always good!
We had been avoiding The Water meadow recently as the service had become slow and none attentive. This has definitely improved. We didn’t see any cluttered tables and the atmosphere was relaxing.
As a local family I feel we will be coming again soon

1  Thank Dawn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, General Manager at The Water Meadow, responded to this reviewResponded 18 October 2017

This is so important to our team and progress made so far Thanks a million. Happy Days

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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40 - 44 of 217 reviews

Reviewed 21 September 2017

We come here quite often as living very close and yet again what a lovely time.they have a new manager to who he introduced himself to us and said what plans he had for the place.we both had starters and both had steaks,the steaks here are some of the best I ve ever had and my partner agreed.service was great as well,we'll be back very soon,thankyou

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2  Thank Sandrad1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, General Manager at The Water Meadow, responded to this reviewResponded 18 October 2017

Great feed back to our fabulous Chefs and team thank you so much
Happy Days

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

Called in for lunch and we were pleased to see that there had been a considerable improvement in the staff service and the real ale beers since our last visit. The new management are making a real difference. The food was excellent. We will visit again.

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2  Thank jill p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, General Manager at The Water Meadow, responded to this reviewResponded 18 October 2017

Thank you so much for taking time out to right this review
Happy Day

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Reviewed 20 September 2017

We went to the Water Meadow for a family meal, we were a party of four adults. Our waitress was Kayleigh and she was brilliant, very attentive, friendly and knowledgeable. The food was great as always. We will definitely be going again.
The only minus point was that I had booked a few days before and they hadn't written the booking down!

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2  Thank dingbat52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, General Manager at The Water Meadow, responded to this reviewResponded 18 October 2017

Thank you for your review.. I'm so sorry your booking was not taken correctly there are no excuses. I have passed on your feed back to Kayliegh and will get her a drink on us
Happy Day

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Reviewed 11 September 2017

At certain times ex of the evening you will need to book as it gets very busy. Even when busy the staff are very friendly, although the drinks did take a while to arrive which was good for us as we only spent out on one round. The food was piping hot and weLloyd's presented. However the staff did not take the specials off the board when they were no longer available which only annoys people when told sorry we don't have anymore. I ordered something and was then told of another meal on the board that was no longer available but the waiter still did not take them off.

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2  Thank Mike V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith N, General Manager at The Water Meadow, responded to this reviewResponded 18 October 2017

Thank you so much for your review.. since your review we have improved service times get drinks and know have a Bar Manager.. Josh
Your review was spot on and we have acted in response to it. Happy Days

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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