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All reviews tasting menu le mazot swiss chalet afternoon tea private cinema salt scrub martin burge michelin star special treat main restaurant upgraded to a suite moment you arrive the general manager beautiful hotel grounds are beautiful highest standard drawing room
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Reviewed 18 September 2018

I have so many complimentary things to say! The second you arrive you feel like a VIP as you're given a personal tour of the hotel explaining where everything is. The hotel itself is immaculate, every inch is polished and carefully maintained to the highest standard. And the beautiful gardens follow suit. Every staff member has a smile and goes that extra mile to make your experience special. We choose a junior suite facing the side gardens, a stunning view. Our room like the rest of the hotel was spotless. We dined in Grey's Brasserie and the food and speedy service was wonderful. We had massages by competent and knowledgeable staff and although the swimming pool is rather small, the spa facilities and lay out were incredibly well thought out. We indulged in a cream tea which as like everything else was a delight! We will certainly be returning and this time trying the Dining Room's Gastronomic Tasting menu, we cant wait!

Room tip: Top floor facing side gardens, best views and most private
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2018

The prettiest and most luxurious hotel we have been to in the Cotswolds (we try a new hotel every year). The staff are very friendly and welcoming without being stuffy, nothing is too much trouble. The quality of the food, drinks and everything about the hotel is 5 star. We had a junior suite (room 4) on the ground floor with a private garden which was quiet and peaceful. The room was huge, spotlessly clean and had a well appointed bathroom (2 small points for management - the lighting in the room is very dim, only lamps and no overhead lighting, making it impossible to read a book/magazine or get ready in the bedroom area, there is a nice closet with a mirror but there is no lighting there so it is useless, we each had to get ready in the bathroom which was well lit, also the lawn area of our garden had a lot of weeds and needed to be cut).

The spa facilities are excellent, we felt very relaxed and pampered here.

It is very expensive (we paid £404 per night for a junior suite with breakfast and £70 dinner voucher through a deal with Secret Escapes) but worth it for a treat or special occasion. We celebrated our 2nd wedding anniversary and wished we had booked for longer, we will certainly return.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Stefi3108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2018 via mobile

This is now our favourite country house spa hotel/Michelin star restaurant. Being Relais Chateaux expectations are high in terms of service and facilities. And Whatley under Sue does not disappoint. This is probably our sixth visit and 2nd with Sue Williams at the helm and Niall Keating as head Chef. Our family of four also brought our dog for his first Relais Chateaux experience. And I can say all 5 of us had a great time. Flawless service and stunning food in the dining room and the brasserie. Reception even “doggy-sat” roger during our fine dinning experience. What stars they are. And thanks to Julia for a lovely welcome and all her and her teams help during the visit.

If you want a relaxing luxury spa break with the best food and service. Go no further than here.

Date of stay: August 2018
Trip type: Travelled with family
Thank Drdavidwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, General Manager at Whatley Manor Hotel & Spa, responded to this reviewResponded 1 September 2018

It was lovely to see you back with us and to meet Roger for the first time. He stole our hearts! So pleased to learn that you had a much enjoyed short break and we hope you can plan another visit before too long. Thank you for the lovely mention of Julia and Niall & generally the team. Edith who looked after Roger was having a stressful day until she had Roger in the office with her so please know he can return anytime. Kind regards Sue W

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2018

Wow what a fantastic place the Whatley Manor is, We stayed here over the August bank holiday.
From the moment you arrive you feel like a super star.
The entrance opens to a sweeping drive way where they take your luggage and then park your car for you. Thank you Jeeves..
You are shown around the hotel and spa and your room. We had a junior suite ( room 8) This room is as big as a flat, it has everything you need and more.
The staff were warm and very friendly so thank you to everyone who worked over the bank holiday.
We also booked the taster menu, if you have never tired one then pls do this menu its out of this world.
The next day we eat in gray's restaurant and again the food was delicious.
We didn't book any treatments in the spa but used the other options on offer, such as the pool, sauna,steam room and a salt shower, we ate in the spa and the sandwich's are so big we could have shared, yummy all the same.
The grounds are breath taking so well kept, and they also have their own vegetable patch where they grown their own vegetables etc ,We saw a man ask for mint tea and the waitress went to the garden and got some mint!!
The only thing I would say is the evenings were a little bit quiet for us, coming from London its a shock to the system, on the other hand of that comment if you have come for a relaxing holiday you have come to the right place.
English country side awaits you,With bells on. 10/10

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank lorilaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2018

Whatley Manor needs to rethink it's restaurant menus. The fine dining restaurant has only a (rather pretentious) 12 course menu, and so if you stay for more than one night - or are there on a Monday or Tuesday when that restaurant is closed - you are forced into the Brasserie, where there is a short, weird, and very expensive menu that includes cheese on toast, sweetcorn fritters and chicken burgers (costing 17 GBP) - the last served rather ludicrously over a sheet of newsprint on top of a wooden board. Or you can have steak and chips for 36GBP. I'd recommend giving the restaurants a miss and heading into Malmesbury and the Smoking Dog for a decent pub dinner.
A pity because the hotel is in spectacular gardens and is beautifully decorated in chic country house style, with a wonderful relaxing atmosphere and friendly attentive service. Breakfast is excellent and the bedrooms top class with very comfortable beds and pillows. The spa is also wonderful. If they improve the dining options than a very good hotel might become outstanding.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank L9537OOmartinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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