The hotel itself is a bit older, but everything seemed in good condition. The lobby is updated (a fireplace in the corner) and nice. The breakfast area is quite large (which they probably need when HersheyPark is operating, but not so much in late Jan when we were there).

The staff was very nice & accommodating. The only complaint I have is that they never seemed to be at the front desk. I had to ring the bell every time I needed something. They were all very nice, though, & helped me out with a few special requests, which made up for it.

The fitness room was great. There were 3 treadmills as well as other machines. There were some dumbbells as well.

Here's the best part of the review... In the room, they had the best hotel invention in years. The clock radio showed the time on THREE sides (the front & each side) so that no matter which bed you were in, you can see the time. That’s fantastic! I've never seen such a thing, but it surely should become standard for all hotels! No more is there an issue where neither person in bed can see the clock well or you have to lean to see it.

There were ample outlets & USB ports between the beds, too, which is always a plus. The room layout is a bit odd; the bathroom door is diagonal, facing the bed area, so if someone leaves the light on as they open the door late at night, it illuminates the entire room. The bathroom fixtures were updated & nice, though.

Overall, I’d definitely stay here again & recommend it.

Emma is a DOLL- stellar service. Room itself wasn’t worth $200/night. Water didn’t go down in shower. The Hot tub was closed in the pool area. Forgot to draw curtains & I woke up at sunrise. When I went to close them, turns out they weren’t curtains, just a fake curtain that I couldn’t close . Walls were so thin that i heard someone peeing in the middle of the night and flushing several times I also heard a landline hotel phone ring. My room had No moldings and stains everywhere. The beds were extra lumpy

My husband and I stayed here as we were at a wedding in the area. The front desk manager made an effort to allow me to check in early, and I was in my room by 12:30 . I appreciated that so much. The room was clean, the bed was comfortable, and the breakfast was nice too. Thank you!