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“Putting Family First”

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Red Lion Hotel Harrisburg Hershey
Ranked #3 of 51 Hotels in Harrisburg
Certificate of Excellence
Reviewed 31 August 2017

Staying at the Red Lion Hotel was nothing short of amazing. From the gracious, courteous staff, gorgeous pools, kid friendly playground, and luxurious bath products, this hotel was sure to please. The breakfast buffet has numerous delicious items, and another "sweet" surprise was that the kids received a cup of Hershey chocolates at the conclusion of the meal. There is so much to do at this hotel for families, we ended up booking an additional night so we could enjoy this gorgeous property.

I can't end this review with out saying enough about the General Manager Randy Stuart, he went above and beyond to make our stay amazing. He is truly one of those guys you can tell from the very beginning absolutely loves his job. It was a pleasure to meet him and I am so happy that our paths have crossed. He was also so amazing with his employees, giving them high fives, encouragements, he believes in all the positive things.

I would recommend this hotel 100% to anyone staying in this area.

Room Tip: King Suites give families with 3 or more children plenty of space and have connecting balconies over...
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  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Tara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 31 August 2017

Dear Tara H,

We are delighted to read your Red Lion Hotel Harrisburg Hershey experience was amazing - #smiles. We welcome all our valued guests with passion and enthusiasm you simply will not find elsewhere, and happy it made such a positive impression during your visit with us.

Our full-service accommodations offer something for everyone, especially this time of year. It’s a joy to watch our guests having fun and enjoying all the wonderful amenities we offer. The candy man loves handing out chocolates to all our breakfast guests.

We appreciate your business and recommendation to travelers looking for great service and outstanding value. Happy Labor Day weekend to you and your family.

Kindest regards,

Randall J. Stuart, CHA, CHME
General Manager

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81 - 85 of 2,014 reviews

Reviewed 30 August 2017 via mobile

Went to the red lion for a hotel. The manager of the red lion was awesome. He made sure that our room had a crib in it. Not only that he made accommodations to allow us to come in early. The service was awesome. I couldn't have been happier with the hotel. Even though it was booked he manager found us a room. We will be sure to come back to the hotel.

Stayed: August 2017, travelled with family
Thank Dianna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 31 August 2017

Dear Dianna G,

Thank you for giving us the opportunity to serve and accommodate you and your family. A great experience is what we envision when preparing to welcome a valued guest. We’re passionate about the guest experience and will always do whatever it takes to make them feel as comfortable as possible. You may even find us changing diapers - #smiles.

Thank you for your business. We look forward to taking great care of you again in the future. We hope you have a wonderful Labor Day weekend.

Kindest regards,

Randall J. Stuart, CHA, CHME
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017

The service is outstanding. Meagan at the front desk made sure we had the perfect room. Hannah and Steve made sure meals we hot and delicious. The room was clean and neat. Everyone was so nice. We enjoyed the outdoor pool, played pool and ping pong and relaxed as a family. We will be back!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Tracy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 30 August 2017

Dear Tracy G,

A perfect family getaway at the Red Lion Hotel Harrisburg Hershey is fantastic news to our team. The friendliest hotel in the entire country is passionate about the guest experience and determined to do whatever it takes to make sure your stay is memorable.

We appreciate your business and the recognition of some very valuable team members. We hope you have a wonderful Labor Day weekend.

Best regards,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 29 August 2017

Cleanliness was not very good. Had to ask for towels after room service which only appeared to be emptied trash and making up bed. There were items on the floor when I arrived and were still there when I left.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 759edithj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 30 August 2017

Dear 759edithj,

Thank you for taking a moment to share your recent stay with us. Please accept my apologies for not having your room properly cleaned during your visit. I will review your comments with the housekeeping team to ensure they have all the supplies and resources available to complete their task to the level of satisfaction our guests expect, and most importantly deserve.

We appreciate your business and hope to have another opportunity to welcome you back.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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A TripAdvisor Member
1
Reviewed 29 August 2017 via mobile

Red lion Hotel is definitely a safe clean family friendly hotel ,staff is courteous and attentive general manager Randall Stuart was efficient and diligent in providing the best care for our family stay .

Stayed: August 2017, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 30 August 2017

Dear Valued Guest,

Thank you for rating us one of the best hotels in the Harrisburg area - #smiles. Clean, safe and family friendly are attributes we aim for when preparing to serve and accommodate our valued guests.

We are grateful in your selection of us as your lodging choice and hope to serve you again. We hope you have a wonderful Labor Day with your family.

Kindest regards,

Randall J. Stuart, CHA, CHME
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Harrisburg Hershey

Address: 4751 Lindle Rd, Harrisburg, PA 17111-2400
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Harrisburg
#4 Best Value Hotel in Harrisburg
#5 Family Hotel in Harrisburg
#8 Romantic Hotel in Harrisburg
Price Range: €81 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Harrisburg Hershey 3*
Number of rooms: 274
Official Description (provided by the hotel):
Our Harrisburg hotel is convenient for travel and vacation. Just minutes from the airport, we offer a complimentary shuttle to make transportation simple. While you're here, explore historic, family-friendly, and exciting attractions around town and beyond. Our hotel near Hershey Park lets you indulge your sweet tooth. History buffs can visit the National Civil War Museum and the Gettysburg Battlefield. We're also near Lancaster, the famous Amish Country. You can experience history, culture, and chocolate here in Harrisburg. If you're coming for business travel, our hotel in Harrisburg contains a 25,000-square-foot meeting facility. We have a state-of-the-art amphitheater along with free Wi-Fi. There's also our restaurant, Season's, a great place to enjoy a productive business lunch or a delicious dinner. For relaxing after your meeting, we have an Olympic-size outdoor pool. We're a pet-friendly hotel, as well, so you can bring the whole family on vacation. With comfortable rooms and convenient features, Red Lion provides the value you need to get local and explore everything Harrisburg has to offer. ... more   less 
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Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn

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