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MainStay Suites Grantville - Hershey North
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Reviews (293)
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All reviewsmini golfbasketball courtsausagewater slidesbagelshershey parkpancake machinefull size fridgepool tablemini kitchenitalian restaurant next doorkids love the poolsmall arcadeburner stovecomforts of homefree breakfastindoor pool
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1 - 6 of 293 reviews
Reviewed 19 March 2018 via mobile

We stay here for the State Wrestling tournament and they are so accommodating. Ally & Sam were FABULOUS. They were so helpful and kind and helped us with all our needs(we are a little bit needy). They provided service with a smile when we were running in & out. I left my cosmetic bag and when I called Sam verified that it was found and agreed to ship it to my address. He called me to advise it was going out and when UPS didn't pick it up he called me again to advise it was going out the next day. Received my bag- I am a happy satisfied customer.

Stayed: March 2018, travelled with family
Thank Conshytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded 4 weeks ago

Dear Conshytraveler,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017

3 of us had 2 rooms as a stopover during a trip from Tennessee to the Northeast. The rooms were GIGANTIC with FULL size fridge & freezer that worked really well. The rooms were very clean yet perfectly fragrance-free (1 of our group has severe allergic asthma). Beds & pillows were really comfy. Breakfast is terrific with eggs, bacon, yogurt, REAL oatmeal in a pot, make your own pancakes. Even the coffee was ok for hotel coffee! The fitness center was not great, but adequate. There's a pretty good Italian restaurant next door too (Fabios).

  • Stayed: November 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Thebber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded 1 December 2017

Dear Thebber,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

We stayed here for a mini getaway over spring break. The facility itself is average, nothing special; however, we only paid $99 a night and it came with free breakfast. The breakfast was nothing special by far but it put something in my kids' bellies before we headed to the park. My kids are 3, 9, & 11 and they absolutely loved the amenities in the hotel. The mini golf and basketball court were very entertaining for them, as well as, the pool with the extra fun slide. Our room was average. The beds were comfy, having the kitchen was a bonus, and we enjoyed having the sofa bed with some extra sitting and sleeping space. The room decor could use a little updating but for the price and location in Hershey, it did the job.

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded 15 November 2017

Dear Melissa B,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

Let me start by saying the manager Brian and all the staff treat us like family they go above and beyond to make you feel at home. The rooms are great i have even made homemade dinners like southwest stuffed peppers with side of pasta,Nachos,tacos,beef tips madhed vegies,pork chops with habanero mango salsa etc. The rooms and beds are quite comfortable,the complimentary breakfast is just great fresh bagels breads donuts cereals eggs sausage bacon fruit hot oatmeal with trimings yoguart juice even a cool do it yourself pancake maker ☕
The pool is warm with slide can play ⛳ ✈ it basicaly has just about everything you need and you turn down the street on the corner Allentown blvd dive a little bit theres Hershey hwy right to Park maybe 10 minutes or go straight and every store or resturant you could need is right there in one spot all on Allentown blvd.thete us computer area and beautiful living. siting area with double sided fire place. Why go any where else the price Is GREAT we will be staying here till march or april till we find our forever home.but if i e er needed to get away this is where im coming .
Thank you all for making us feel like family
The Buongiornos
10 /18/17

Stayed: October 2017, travelled with family
Thank candy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded 23 October 2017

Dear Candy B,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

On top of being charged $130. for one night. The hotel is dated and not all that clean. Breakfast was okay but overcrowded with families that did not consider other guests. My advise for folks traveling through would be to take a different exit other than Hersey.

  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank bobt t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded 2 October 2017

Dear Bobt T,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are a very kid friendly hotel that is located close to Hershey Park. Please let the front desk know if you are experiencing any issues during your stay. We will try to resolved them immediately so that the issue does not persist.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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