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All reviews front desk waffles customer service the general manager comfortable beds king of prussia mall comfortable stay mini fridge easy access complimentary breakfast business trip nice room marriotts bedding
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Reviewed 22 July 2014

everyone was extremely friendly, we needed a room a little earlier than check in time for our baby to have his nap, the personnel did an excellent job at getting the room ready for us and with a crib. Hotel is very clean and it also has a computer with a free printer for emergencies!!
Thank you!!!

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Natalia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phlexgm, General Manager at Fairfield Inn Philadelphia West Chester/Exton, responded to this reviewResponded 24 July 2014

All of us whom are parents realize the importance of our little ones (although mine are all grown now!) of a nap! We are glad to have met all your needs, and if your in the Exton area again, please come stay with us again!

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Reviewed 21 July 2014

This hotel is located in a very convenient location for those coming off of the Pennsylvania Turnpike as there is both easy access and nice variety of quality restaurants almost within walking distance. The hotel seems pretty standard among the Fairfield properties and there were no surprises. A fairly decent stay for a fairly decent price.

Stayed: July 2014, travelled on business
Thank A_and_B_from_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phlexgm, General Manager at Fairfield Inn Philadelphia West Chester/Exton, responded to this reviewResponded 24 July 2014

Thank you A&B for taking the time to leave comment about your recent stay! The Exton area is continually growing, so there is something for everyone, whether on Business or Pleasure...come see us again!

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Reviewed 7 July 2014

We had a great experience at this hotel. Room was clean. Service was fast and friendly. Wifi worked great. The continental breakfast had a great selection, more than what I'm used to: eggs, fruit, yogurt, oatmeal, make your own waffles, cereal, muffins, bagels. The hotel also has an indoor, heated pool that is opened until 10 pm.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phlexgm, General Manager at Fairfield Inn Philadelphia West Chester/Exton, responded to this reviewResponded 10 July 2014

Thank you Maria for you kind words! More important, is that you stay was flawless. Please come back and see us soon!

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Reviewed 3 July 2014

Seems like the hotel has some brutal reviews. My stay was fine; I don't expect lavish accommodations at any FFI. That said, there were no serious disappointments. Room, bed, bath all OK. WiFi was solid and TV OK.

Breakfast was ample but not lavish - regularly out of coffee, but I survived that crisis.

There is ample shopping and dining nearby and the area appeared safe / suburban.

If your seeking a value priced stay in the area, FFI should suffice.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Red-Badger-22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phlexgm, General Manager at Fairfield Inn Philadelphia West Chester/Exton, responded to this reviewResponded 6 July 2014

Thank you for taking the time out of you busy schedule to leave comment regarding your recent stay, and for your kind words! Our Staff attempts to go above and beyond the "call of duty" to ensure every Guest has their needs met.

Again, thank you!

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Reviewed 2 July 2014

Though it has been stated several times already; this hotel is slated for a renovation this year. Beside that, the staff and management team was very accommodating and did a great job keeping things clean and hospitable. The pool was great and breakfast was hot and fresh. I'm sure things will be even better once the building itself receives it's much needed face-lift.

Stayed: June 2014, travelled with family
Thank Becky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phlexgm, General Manager at Fairfield Inn Philadelphia West Chester/Exton, responded to this reviewResponded 6 July 2014

Thank you Becky for your kind words, and we are glad we able to able to meet your needs during stay. We look forward to seeing you again!

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