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“Very Slow Service”
Review of Dairy Queen

Dairy Queen
Ranked #22 of 40 Restaurants in Enola
Cuisines: American, Fast food
Restaurant details
Reviewed 1 May 2017

I visited the drive-thru and order a Double-Chocolate Brownie Treat, two different times. My first visit took about 5 minutes for them to come to the speaker to take my order. There was no one else in drive thru at that time. There is a note after ordering on the pick-up window explaining that they are training new people so please be patient and understanding. The second time I visited was 5 or 6 days later. There was one car in front of me ordering, that was it. I ordered the same thing to the tune of $4.50, and I waited 20 minutes for my order to arrive. I would go back because of it being a Dairy Queen, not because of any great service. Just be prepared to wait, wait, wait.

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Thank daja2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 7 reviews

Reviewed 23 February 2017 via mobile

We have eaten here many times; food is average and the service is mediocre. You really come for the ice cream, which is good for soft serve. There seems to be a high turnover and they are constantly training new people. It's not the cleanest location I've been to; recommend doing the drive thru or getting it to go.
We recently ordered an ice cream cake for a special occasion. The artwork and decorating was nicely done. The cake was ready when requested; only downside on the cake was I thought it was rather expensive at $26.99 for a small, round cake.

Thank Dean_Amy-2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2016 via mobile

We never have a problem here! And our family goes very often! Obviously it gets crowded and there can be some wait times, but it's an ice cream place-comes with the territory and they are much quicker than other ice cream establishments we've visited. Plus, they always have specials.

Thank KimmyMMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2015

Can't recommend. You may hit it at a better time than we did. Not the best DQ we have ever visited. Good Luck.

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Thank Sandi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2015

We used to get great service here and the food was so good. Since the old manager left and the others have come in place (several have been there with poor service) I have had nothing but attitude and horrible service. The last time we went there I ordered a Root Beer Float...it came with a medium size cup filed of ice cream a literally a shot of root beer! I asked the girl working the window to take some of the ice cream out because I didn't want just all ice cream and if she would add more soda and I got "well you didn't ask for it that way." I stated I didn't know I needed to because I have never received a float like this and she stated, "well that's how me make them now" and slammed the window shut...she removed some of the ice cream I guess and added a bit of soda to it but truly, was the worst float I have ever received...this seems to be the pattern with this one. This is just one example of the problems I have had there.

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Thank Lydia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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