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“Quiet Retreat in The Oregon Cascades”

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Resort at The Mountain, BW Premier Collection
Ranked #2 of 2 Hotels in Welches
Portland, OR
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Quiet Retreat in The Oregon Cascades”
Reviewed 29 March 2012

This was our first stay at the Resort at the Mountain even though we have passed it many times. The setting is spectacular amongst the tall fir trees and the Cascade Range. We stayed in a one bedroom suite overlooking the golf course. Check-in was great as the person at the reception area was extremely nice. We were upgraded as the resort was not completely filled up. The grounds are well taken care of and beautiful. The room was well appointed. There was a room that might have been a kitchen but only had a counter and mini fridge. This was fine as we ate at the Altitude restaurant which was very good. The room did not have a table or desk other than a coffee table. It had a sofa bed but no chairs. There were chairs on the deck. The large flat screen tv's with a good selection of channels was better than at most resorts. The pool was the only bad thing. In the Winter it is now covered by a bubble so it can remain open. The only thing is there are no dressing/bathroom facilities nearby and the area was poorly lit. I would recommend they build a permanent indoor facility to match all the other nice facilities. Check out their many specials by calling the resort directly. The deals are often better than what is found online. We got a great deal on a package of dinner and a room. We will go back again and recommend to family and friends. The weather was too bad for golf. Oh, they also have a shuttle to a couple of the ski areas. I think it is free. We didn't happen to use it for our stay.

Room Tip: Call the resort directly and ask if they have any special packages available.
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  • Stayed March 2012, travelled with family
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Helpful?
Thank waveride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (196)
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English first
Portland, Oregon
1 review
Reviewed 26 March 2012

The rooms were spacious and the beds were very comfortable. More importantly, the level of service was out of this world.

This may have been a slow period for them, and I don't want to commit them to an unsustainable standard, but the Resort provided a driver for me to pick up medication in Sandy. They treated my tip as a generous and wholly unnecessary gratuity.

Then, I left my Kindle in the room after I checked out. They tracked it down for me, called me back, and made arrangements to have it shipped back to me. They have truly outstanding service, and I am happy to recommend them to anyone.

  • Stayed March 2012, travelled on business
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Helpful?
Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 March 2012

My husband and I had a romantic getaway this past weekend and it was the perfect setting! The room with a wood burning fireplace was gorgeous with modern amenities and beautiful color scheme. The bar had great cocktails and friendly service. Everyone at the hotel was very pleasant and helpful. I would definitely go back and even bring the kids as they have a shuttle to Mt. Hood so we could go play in the snow. While we didn't visit the spa I have heard great things and plan to check it out next time.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank missy34Oregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Oswego, Oregon
Level Contributor
201 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 11 March 2012

Excellent resort type hotel in a beautiful forest setting. Architecture is pleasing and thoughtfully done, down to the furniture and the fabrics. Exceptionally friendly service. Spa, tennis, golf, swimming, excellent restaurant, Rooms are spacious and comfortable. Off the beaten path, but very enjoyable.

  • Stayed March 2012, travelled as a couple
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Helpful?
Thank jeft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 March 2012

We only stayed one night for a wedding up the mountain. We requested early check in which was no problem. We also requested a quiet room. We were on the second floor on the end - very quiet. The room was large, great king bed. Lots of lamps for reading. The room heater was loud so we turned it off and stayed warm all night. The tub was pretty standard, but everything was clean. We would stay there again. I think we benefited from this not being their "high" season in terms of noise. Would be a great place for families. Staff were all very nice.

Room Tip: Second story end rooms are probably the most quiet.
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  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank ORhiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resort at The Mountain, BW Premier Collection

Property: Resort at The Mountain, BW Premier Collection
Address: 68010 E Fairway Ave, Mt Hood Golf Resort, Welches, OR 97067-9706 (Formerly Resort At The Mountain, Best Western Premier Collection)
Phone Number:
Region: United States > Oregon > Clackamas County > Welches
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Welches
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Resort at The Mountain, BW Premier Collection 4*
Number of rooms: 157
Official Description (provided by the hotel):
Nestled in the western highlands of Mt. Hood less than an hour above Portland, The Resort at The Mountain is a premier Oregon golf, ski & meeting resort. With a unique ambiance, exceptional service, and the natural beauty of national forests and clear running streams, The Resort offers a wonderful array of experiences for couples, families, outdoor enthusiasts and meeting or event groups. ... more   less 
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Also Known As:
The Resort At The Mountain Hotel Welches
Hotel At The Mountain
Resort At The Mountain

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