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Reviewed 26 February 2021 via mobile

We recently had a harsh snow and ice storm here in the Pacific Northwest and I was forced to pull off the road for the night. Fortunately, the Shilo Inn at The Dalles, OR had a room available. Checking in and checking out were both easy enough and the staff members were friendly and helpful. I was pleasantly surprised at the quality of the place and the room as well. All was clean and tidy.

Perhaps most welcoming was the way I felt when I awoke. I felt well rested and at ease, which was a welcome blessing after having to drive in those harsh conditions. Thanks to the staff at the Shilo Inn for being there when I needed you! I truly appreciate it!

Date of stay: February 2021
Trip type: Travelled on business
1  Thank earthheartcenter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah Tattershall, General Manager at Shilo Inns The Dalles, responded to this reviewResponded 3 March 2021

What a compliment! Thank you for taking the time to rate our service and hotel. We are delighted that you pulled off that night and so grateful for the time you've taken to let others know about our service. We hope we will see you again! General Manager, Shilo Inns

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Reviewed 8 February 2021

Me and my girlfriend love the hospitality of the Shilo inn staff manager Deborah was most helpful my girlfriend and I stayed there a total of three times so far and plan on more rooms are very clean staff very helpful thank you all so much for your hospitality and see you all in the future thank you

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank brunson2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 February 2021

You're welcome Mr. Brunson! Thanks so much for your kind review. We look forward to having you always.

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Reviewed 29 January 2021

the rooms are spacious and the restaurant food is Terrific open between 4 and 8 pm. a very quiet place to relax after visiting with my family in the local area. close to the interstate for travel and close to town

Date of stay: January 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Vagabond1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 February 2021

Thank you for your great review. I am pleased that the service was top notch. I appreciate your feedback on the other areas and will address with staff how we can get these scores as great as the service score. I am so glad you chose to come to our hotel and hope you will come again when you are visiting your family.

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Reviewed 20 January 2021

The staff of the motel and at the Portage were so amazing. Kristina was so very helpful. The room was so clean. We loving staying here and will always come back to here. The hospitality here is the best. Yes they are remodeling and understaffed but it was a million star rating. We have stayed at a few places since covid and this one has been by far the best. Thanks
We will be back.

Date of stay: January 2021
Trip type: Travelled as a couple
1  Thank schuylenak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 February 2021

I am delighted to hear that your stay went so well. Thank you for taking the time to give us a great review. Hope to see you again soon.

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Reviewed 15 January 2021

This is my most favorite place in the Dallas to stay. Regardless of the continued updates and improvements they are doing. It’s the people that make this place great parking is great. And I will go a bit out if my way to stay here

Date of stay: January 2021
Trip type: Travelled on business
1  Thank L4056GAdavidf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 February 2021

Thank you! It is reviews like this and the last one that drive us to deliver you the best customer service we can. I am so proud of the amazing staff here who truly do make this the best place to stay. See you again soon!

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