We stayed at this hotel for just one night as we drove south on the I-5. At first it seemed OK, nothing special. But by the end of our experience, WE DETEST THIS PLACE!!! The food service staff was rude and ignorant. The housekeeping knocked on our door in the morning even though it said "DO NOT DISTURB." And worst of all, the OWNER charged us $150 dollars for spilling one drop of wine on the bed, instead of $3 for a stain removal. When we called to talk to him, he ignored our messages for weeks. When we called them after filing a formal complaint with Best Western Corp., they threatened to sue us and call the cops!!!
We have stayed in hotels and motels around the world, and this place is the WORST HOTEL EXPERIENCE EVER! please trust us and take your business elsewhere!More
- 1 (800) 568-8520
- Free Wifi
- Free parking
- Fitness centre