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Reviews (554)
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Traveller rating
334
141
46
21
12
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All reviews jacuzzi tub ocean front beach chairs the cottages full kitchen king suite people watch small kitchen within walking distance bed was very comfortable perfect location get away ground floor love this place great room visiting seaside the main street
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Reviewed 2 weeks ago via mobile

The cabin was perfect for our family, our toddler loved the huge bathtub, and so did we, the full oven was great, and the fireplace & bathrobes was a nice touch. Close to the beach, and we had beautiful weather.

When we arrived there was still garbage of leftover food boxes under the kitchen sink, we had dirty, and wet kitchen hand towels. The dish soap & coffee wasn't refilled/restocked.

We placed our towels & a note of everything that was missing outside the door in the morning around 7am, per Covid orders to get clean replacements, I noticed when they took them, they didn't take the note, so I called and left a vmail. When we returned at 8:30pm the only thing that was replaced was the dish soap and kitchen towel.
So I went to the front desk and requested the rest of our towels.

Date of stay: April 2021
Trip type: Travelled with family
Thank B4026XVjoannag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taslema Sultana, Owner at Inn at the Prom, responded to this reviewResponded 2 weeks ago

Thank you for your review. We are so sorry that there were things that we missed, we are working hard to address these issues. Again our apologies, Mary - Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We arrived after 5 pm, but the room had only been partially cleaned. Bathroom not sanitized, dirty cleaning rag on floor, no toiletries or extra TP. Bedding and towels seemed to be clean, but there were crumbs on the couch and the fridge hadn’t been cleaned out. I clean for an air bnb cottage and I would have been fired! We never could get the TV to work either. We will not be back, which is sad because we had a great experience several years ago.

Room tip: Not sure how clean any of the rooms would be
Date of stay: April 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Shawnalyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taslema Sultana, Owner at Inn at the Prom, responded to this reviewResponded 2 weeks ago

Thank you for your review. We are sorry that you were so disappointed with your stay. We are working hard to get these issues resolved. Rest assured that this information will be passed on to our staff. Again our sincere apologies. Mary - Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Rooms were great - very clean and comfortable beds. Half a block from the Ocean and the Turn Around. Easy to walk everywhere and the manager on duty was GREAT - even gave us a little history lesson.
Nice time was had by all.

Date of stay: April 2021
    • Location
    • Cleanliness
    • Service
Thank ktleopard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taslema Sultana, Owner at Inn at the Prom, responded to this reviewResponded 3 weeks ago

Thank you so much for your kind review. We are so glad that you enjoyed your stay with us at the Inn at the Prom and we hope you will be able to visit us again soon. Glad you enjoyed the history lesson. Mary - Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The room was never cleaned, absolutely used and filthy other than fresh bed sheets nothing had been cleaned, we didn’t even have toilet paper. I was very disappointed the new remodel is kinda a joke. I wouldn’t sit on the couch without putting a clean sheet over it, when the Jets turned on in the bathtub black flaky algae stuff came out. Food in oven microwave plus all dirty dishes. It was a very unpleasant way to start a vacation and then we had to wait another 45 minutes for a housekeeper to get there I put on rubber gloves and cleaned with the housekeeper because I just wanted it to a level of standard that they weren’t capable of. I was only offered 25% back and of my two night stay. I would not recommend this place to anyone.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank normat812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taslema Sultana, Owner at Inn at the Prom, responded to this reviewResponded 3 weeks ago

Thank you for your review. We are so sorry that you were disappointed with your stay. We will be looking into your concerns. Mary - Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Dog hair, human hair, dirty dishes left in the sink, broken fireplace, and broken shelving didn’t make it worth the price I paid! The view of the beach was the only positive! Won’t stay there again!!!

Date of stay: April 2021
Trip type: Travelled with family
Thank katieeA2420XT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taslema Sultana, Owner at Inn at the Prom, responded to this reviewResponded 3 weeks ago

Thank you for your review, We are so sorry that you were so disappointed with your stay. We will be looking into your concerns. Mary - Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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