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“A pleasant hotel”

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The Grand Hotel in Salem
Ranked #3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
San Jose, California
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A pleasant hotel”
4 of 5 bubbles Reviewed 24 February 2012

I stayed here for a couple of nights on a business trip and found it perfectly pleasant. It's location is fairly central for Salem (though I have to say, the center of Salem didn't seem all that pleasant), though due to various one way streets, it wasn't that easy to find the entrance to the car park.

Anyway, the staff at check-in were very friendly and helpful, and the room itself was fine. Not the best work area I've had in a hotel, but adequate for the business traveler. Very comfortable bed, and a bathroom that while a little dated, was clean and in good condition.

The fitness center was small, but well equipped, as was the pool (small that is, equipment isn't really relevant!)

The only thing that was poor was the breakfast. It was a buffet breakfast, similar to most hotels of this type, but it was served in a dingy conference room, on long tables, and the selection was poor. I felt like I was back at school again.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulMJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
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English first
Blue River, Oregon
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

My husband and I stayed one night at the Grand Hotel as part of a birthday celebration. We had a very nice suite, quite roomy and comfortable. The central location made it possible to park the car, find great restaurant choices within one or two blocks and attend the Pink Martini concert at the historic Elsinore Theater. We were surprised at the generous breakfast buffet--several cooked choices and fresh fruit. The staff was helpful and friendly.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artsy57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astoria, Oregon
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 18 February 2012

We had a nice stay at the Grand Hotel while visiting our son at Western Oregon University, a short 20 minute drive away. Hotel staff are friendly and helpful. We stayed on the third floor with a king room, overlooking the exhaust system with a view of the gym ( I imagine there are better views, we didn't spend much time in the room, so didn't bother us). Rooms are spacious, clean and there is mini fridge and microwave, also coffee pot. Flat screen tv with good selection of channels. The breakfast, which was included in the rate, was great! Couple concerns: blow dryer: inadequate, bring your own! Outside machine noise woke us our second night, however staff promptly brought us earplugs after offering to move us to a different side of the hotel (since it was 1am, we declined). From the staff's explanation, this must be a common occurrence. Towels could be softer and there was a small amount of peeling wallpaper in the bathroom. These are all minor things, and would definately stay there again and recommend to a friend.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nade70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

Recent winer storms forced us out of our home. Our usual peaceful setting along a creek in the woods morphed into a potentially hazardous area with flooding & falling trees so we opted to stay in a safer area. We chose the Grand Hotel in downtown Salem & imagined we were on vacation in our own city. I think that's good to do once in awhile so we know how visitors to our city feel. And sometimes we discover great things to do. The hotel is spacious, newer & connected to the Convention Center. Our room was lovely, warm & safe. Staff were great. Bentley's Grill is also connected to the hotel & we enjoyed a very good dinner there. We were able to return to our own home the next day & found everything as we'd left it. Thank goodness! And thank goodness we had a great place to stay during the storm.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissKatieSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geyserville, California
Level Contributor
249 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 26 January 2012

Stayed here just one night for a wedding. Very clean, large, upscale, tastefully decorated, friendly. Nice complimentary breakfast.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiannaC20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grand Hotel in Salem

Property: The Grand Hotel in Salem
Address: 201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Salem
#3 Family Hotel in Salem
#3 Business Hotel in Salem
#3 Romantic Hotel in Salem
Price Range (Based on Average Rates): €€
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more   less 
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Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand

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