DO NOT STAY HERE. I’m an avid traveler, and I have never left a bad review before now. This place is disgusting and overpriced. You get a better offer for $150/week at the Roseburg Inn 1 block away.
-They charged us more at check in than what was confirmed in the confirmation email. We later found out they have a reputation for this with the locals.
-The lock on the door failed to latch for over 48hrs before being fixed
-Lights didn’t work (owner knew at check in and never fixed it)
-The stove didn’t work, and no cooking supplies were provided. We confirmed this was a known issue and they did not care to fix it.
-The toilet leaked and the bathroom smelled like cat pee
-Wyndham committed to a full refund based on the experience and said to go ahead and stay through the end of the booking, but then the owner claimed “everything was satisfactory” and refused to comply
On top of everything the owner is rude and pompous. Whenever issues arose he would spend 45 minutes justifying how/why it wasn’t his problem and we had to contact customer service, but they made it clear that these issues had to be handled at the property level. He should have his Wyndham licensing revoked.More
- Free Wifi
- Free parking