We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Customer Service”
Review of REI

REI
Ranked #29 of 154 Shopping in Portland
Attraction details
Reviewed 22 February 2018

Was looking for something specific. Wandered around the store for almost 45 mins before a store associate finely stopped and asked if I was finding everything I was looking for. I passed multiple employees during my visit.

Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (10)
Traveller rating
Traveller type
Time of year
Language
Filter

2 - 6 of 10 reviews

Reviewed 6 February 2018 via mobile

It’s really lots kind of outdoors things u can buy here. Though we came here near 20:00, the time they’ll be closed, they still treated us with patients and professional service. That’s really good service at all.
We bought kid’s snow pants, snow gloves, my snow lens, and golf anti-sun hat,all lets me satisfied.
Highly recommended!!

Thank 96vitah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2017

We've been rei members for years. As the saying goes, you get what you pay for. Quality is always better than cheap.

Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2017 via mobile

Very attentive staff! We were just walking around with no plans to buy anything but my wife saw a sneaker she liked & the associate was very helpful & we ended up buying them.

Thank Barry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 August 2016

REI has super customer service - both in the employees you meet and the guarantee behind their products. I shop here during a "Garage Sale", for online specials, and when I receive a gift card. Their products are quality and hold up well, but the price tag prevents me from being a regular shopper.

The Garage Sales are quite an experience. You will find returned items at bargain prices. (Sales are final for garage sale items.) Plan to arrive well before the store opens though and get in line. If you know what you are looking for (shoes, bikes, camping gear, clothes, etc.), go to that area immediately to shop. I passed clothing racks and went directly to shoes. I was able to get right into the shoe area. By the time I left shoes, there was a line of people waiting to get into the shoe area (a space limited room at the Town Center REI). When I walked back to clothing, the bargain racks had been depleted by over half of the items. Shop with determination and make quick decisions. I found some super "garage sale" deals.

Thank Like2pray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed REI also viewed

 

Been to REI? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing